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6 Communication is important for all organisations and requires an understanding of communication flows and channels.Required:(a) Briefly explain the main purposes of the three main formal communication channels in an organisation:(i) Downwards; (3 marks)

题目

6 Communication is important for all organisations and requires an understanding of communication flows and channels.

Required:

(a) Briefly explain the main purposes of the three main formal communication channels in an organisation:

(i) Downwards; (3 marks)


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参考答案和解析
正确答案:
6 There are many forms of communication within an organisation, both formal and informal. Formally communicated information often flows in one of three main directions: downwards, upwards and lateral. However, all organisations also have informal communication channels and management must understand their importance.
(a) Formal communicated information flows in three main directions.
(i) Downwards. This form. of communication is often the one most easily recognised and understood. The purpose of downward communication is to give specific directives, to provide information about procedures and practices and to provide information about work practices. It also serves to tell employees about their performance and provides information on organisational and departmental objectives.
更多“6 Communication is important for all organisations and requires an understanding of communication flows and channels.Required:(a) Briefly explain the main purposes of the three main formal communication channels in an organisation:(i) Downwards; (3 marks)”相关问题
  • 第1题:

    For communication to occur, there must be:

    A Two or more people involved

    B the transmittal of information

    C a communication process

    D All of the above

    E B and C only


    正确答案:D

  • 第2题:

    92 The main player in project communication is the

    A. sponsor

    B. project manager

    C. functional manager

    D. functional team

    E. All of the above


    正确答案:B

  • 第3题:

    In the process of communication requirement analysis, the project manager should consider the number of potential communication channels or paths as an indicator of the complexity of a project‘s communication. According to Metcalfe‘s Law, a project with 10 stakeholders has()potential communication channels.

    A.10

    B.45

    C.50

    D.100


    参考答案:B

  • 第4题:

    3 Organisations need to recruit new employees. An important step in the process is the selection interview.

    Required:

    (a) Explain the purpose of the selection interview. (4 marks)


    正确答案:
    3 The interview is extensively used for the selection of new employees and in many cases is the only method of selection. However,interviews have been criticised for failing to identify appropriate candidates suitable for the organisation. It is essential therefore that professional accountants recognise both the problems and opportunities that the formal selection interview presents.
    (a) The purpose of the selection interview is to find the best possible person for the position who will fit into the organisation. Those conducting the interview must also ensure that the candidate clearly understands the job on offer, career prospects and that all candidates feel that fair treatment has been provided through the selection process.In addition, the interview also gives the opportunity to convey a good impression of the organisation, whether the candidate has been successful or not.

  • 第5题:

    (b) Briefly explain the two types of informal communication known as the grapevine and rumour. (6 marks)


    正确答案:
    (b) The grapevine and rumour are the two main types of informal communication.
    The grapevine is probably the best known type of informal communication. All organisations have a grapevine and it will thrive if there is lack of information and consequently employees will make assumptions about events. In addition, insecurity,gossip about issues and fellow employees, personal animosity between employees or managers or new information that has not yet reached the formal communication system, will all drive the grapevine.
    Rumours are the other main informal means of communication and are often active if there is a lack of formal communication.A rumour is inevitably a communication not based on verified facts and may therefore be true or false. Rumours travel quickly(often quicker than both the formal system and the grapevine) and can influence those who hear them and cause confusion,especially if bad news is the basis of the rumour. Managers must ensure that the formal communication system is such that rumours can be stopped, especially since they can have a serious negative effect on employees.

  • 第6题:

    ● In the process of communication requirement analysis, the project manager should consider the number of potential communication channels or paths as an indicator of the complexity of a project' s communications. According to Metcalfe's Law, a project with 10 stakeholders has ( 73 ) potential communication channels.

    (73) A. 10

    B. 45

    C. 50

    D. 100


    正确答案:B

  • 第7题:

    Which devices are instruments of interpretation and communication between humans and computers?

    A.main memory

    B.input/output devices

    C.CPU

    D.hard disk


    正确答案:B

  • 第8题:

    Are CP and PP equally important in communication?()


    参考答案:正确

  • 第9题:

    Which three are characteristics of an IPV6 anycast address?()

    A.any-to-many communication model

    B.delivery of packets to the group interface that is closest to the sending device

    C.one-to-many communication model

    D.the same address for multiple devices in the group

    E.one-to-nearest communication model

    F.a unique IPV6 address for each device in the group


    参考答案:B, D, E

  • 第10题:

    In the process of communication requirement analysis, the project manager should consider the number of potential communication channels or paths as an indicator of the complexity of a project's communication. According to Metcalfe's Law, a project with 10 stakeholders has()potential communication channels.

    • A、10
    • B、45
    • C、50
    • D、100

    正确答案:B

  • 第11题:

    Which three of these are optical channel data unit (ODU) overhead fields? ()

    • A、general communication channel 0 (GCC0)
    • B、section monitoring
    • C、reserved (RES)
    • D、general communication channels 1 and 2 (GCC1 GCC2)
    • E、tandem connection monitoring activation deactivation (TCM ACT)

    正确答案:C,D,E

  • 第12题:

    问答题
    Firstly, the understanding of certain backgrounds is of great significance to the cross-cultural communication. There are two kinds of communication between human beings: one is extroverted, the other is introverted. Like the computer programs, the extroverted communication processes according to the well-edited programs, or it can’t work. On the contrary, communication with the introverts is like that between the twin brothers or sisters, because they have tacit understanding and only need simple sentences or phrases in their conversations.

    正确答案:
    首先,了解背景情况对不同文化之间的交流非常重要。人与人之间的交流有两种情况:一种是外向的,一种是含蓄的。外向的就像是计算机的程序,一切都按照编好的程序进行,否则就运转不了。与此相反的是同含蓄的人交流,这种交流就像是在一起长大的孪生兄弟姐妹之间的交往。因为他们心领神会,谈话时只需简单的句子和词语。
    解析: 暂无解析

  • 第13题:

    Adding 5 people to a 4 person team increases the communication channels by a factor of:

    A 2 times

    B 3 times

    C 4 times

    D 5 times

    E 6 times


    正确答案:E

  • 第14题:

    173 Five people are involved on a project that requires significant communication between all project participants. How many lines of communication exist on this project?

    A. 5

    B. 6

    C. 8

    D. 10

    E. 9


    正确答案:D

  • 第15题:

    6 The accountant communicates information to others in reports and statements. Understanding the nature and

    importance of communication is therefore an important part of the accountant’s role.

    Required:

    (a) Explain the importance of good communication. (5 marks)


    正确答案:
    6 Overview:
    The need for clear and concise communication and the consequences of poor communication must be understood by a profession
    which exists to provide information to others. Poor communication leads to ineffective control, poor co-ordination and management
    failure.
    Part (a):
    Good communication ensures that individuals know what is expected of them. Co-ordination takes place within the organisation
    and there is control of the organisation’s plans, procedures and staff. Instructions of management need to be clearly understood in
    assisting group and team cohesiveness and reducing stress from misunderstood instructions. Bias, distortion and omission is
    removed with clear communication, as is secrecy, innuendo and rumour. Good communication ensures that the right information
    is received by the correct person and thus acted upon, reducing conflict within and between different parts of the organisation.

  • 第16题:

    4 All organisations require trained employees. However, training can take many forms, some of which are internal to the organisation.

    Required:

    Explain what is meant by the terms:

    (a) Computer based training. (3 marks)


    正确答案:
    4 All organisations need appropriately trained employees. Due to the nature of modern business, especially the professions, much of this training is internal and often on a one to one basis. Accountants as managers should therefore be able to understand the different approaches to training and which of them is the most appropriate and cost effective for the training requirements of the organisation.
    (a) Computer based training can be inexpensive and is based upon user friendly interactive computer programs designed to enable trainees to train on their own and at their own pace.

  • 第17题:

    (b) Briefly explain THREE limitations of negotiated transfer prices. (3 marks)


    正确答案:
    (b) Negotiated transfer prices suffer from the following limitations:
    – The transfer price which is the final outcome of negotiations may not be close to the transfer price that would be optimal
    for the organisation as a whole since it can be dependent on the negotiating skills and bargaining powers of individual
    managers.
    – They can lead to conflict between divisions which may necessitate the intervention of top management to mediate.
    – The measure of divisional profitability can be dependent on the negotiating skills of managers who may have unequal
    bargaining power.
    – They can be time-consuming for the managers involved, particularly where large numbers of transactions are involved.

  • 第18题:

    ●Adding 5 people to a 4 person team increases the communication channels by a factor of (75).

    (75) A. 3 times

    B. 4 times

    C. 5 times

    D. 6 times


    正确答案:D

  • 第19题:

    Under normal conditions, the act of communication requires the presence of at least two persons: one who sends and one who receives the communication. In order to communicate thoughts and feelings, there must be a conventional system of signs or symbols that mean the same to the sender and the receiver.

    The means of communication are too numerous and varied for systematic classification; therefore, the analysis must begin with the means of receiving communication. Reception of communication is achieved by our senses. Sight, hearing, and touching seem to play the most important roles. Smell and taste play very limited roles, for they cannot receive intellectual expression from fully developed systems of sings and symbols.

    Examples of visual communication are gesture and imitation. Although both frequently accompany speech, there are systems that rely solely on sight, such as those used by deaf, and dumb persons. Another means of communicating visually is by signals of fire, smoke, flags, or flashing light. Feelings may be simply communicated by touch, such as by handshaking or backslapping, although a highly developed system of hand-stroking has enabled blind, deaf, and dumb persons to communicate intelligently. Whistling to someone, applauding in a theater, and other forms of communication by sound rely upon the ear as a receiver. The most fully developed form. of auditory communication is, of course, the spoken language.

    The means of communication mentioned so far have two features in common: they last only a short time, and the persons involved must be relatively close to each other. Therefore, all are restricted in time and space.

    1、Reception of communication______ .

    A、is more important than sending messages

    B、 depends on two persons

    C、 involves use of the senses

    D、 play only limited roles

    2、Applauding is specifically mentioned as an example of ______.

    A、communication by sound

    B、 gesture and imitation

    C、 communication by sending a message

    D、 communication between the listener and speaker

    3、Persons who cannot see, hear, or speak are able to communicate through ______.

    A、gesturing

    B、handshaking

    C、smelling

    D、hand-stroking

    4、The author specifically mentions that speech is______

    A、often used when other means are impossible

    B、necessary for normal communication

    C、the only highly developed system of communication

    D、the most developed form. of communication based on hearing

    5、According to the passage, means of communication _________

    A、can develop quickly if there is enough time and space

    B、all have the same features

    C、have some limitations even if they are fully developed

    D、depend on the persons involved


    正确答案:1C 2A 3D 4D 5C

  • 第20题:

    The communication management plandetermines the information and communications needs of the stakeholders. In thefollowing statements related to communication management plan, (73) is false.

    A.The communication management plan is contained in, or is a subsidiary plan of, the project management plan

    B.The communication management plan can be formal or informal, highly detailed or broadly framed, and based on the needs of the project

    C.The communication management plan organize and summarize the information gathered, and present the results of any analysis as compared to the performance measurement baseline

    D.The communication management plan can include guidelines for project status meetings, project team meetings, e-meetings, and e-mails


    正确答案:C
    沟通管理计划确定的利益相关者的信息和通信需求。在下列相关沟通管理计划的描述中,(73)是错误的。沟通管理计划包于项目管理计划的子计划。沟通管理计划根据项目的需要可以是正式的或非正式的,非常详细的,或大致框架。沟通管理计划组织并概括收集到的信息,并提交任何可供分析的结果作为绩效测量基准。沟通管理计划可以包括项目状态会议,项目小组会议,电子会议,电子邮件的指引。

  • 第21题:

    In the process of communication requirement analysis,the project manager should consider the number of potential communication channels or paths as an indicator of the complexity of a project’s communications. According to Metcalfe’s Law,a project with 10 stakeholders has ( ) potential communication channels.

    A.10
    B.45
    C.50
    D.100

    答案:B
    解析:
    在沟通过程的需求分析中,项目经理应该考虑项目沟通的复杂性,将潜在的沟通渠道或路径的数量作为一个指标来计算。根据麦特卡夫定律,一个项目有10个项目干系人的时候,将有(73)条潜在的沟通渠道。

  • 第22题:

    主控通信网络main communication network(MCN)


    正确答案:连接分散控制系统中各过程控制站、人—机接口站(操作员站、工程师站)或人—机接口数据服务器的实时数据通信网络。

  • 第23题:

    Which three are characteristics of an IPV6 anycast address?()

    • A、any-to-many communication model
    • B、delivery of packets to the group interface that is closest to the sending device
    • C、one-to-many communication model
    • D、the same address for multiple devices in the group
    • E、one-to-nearest communication model
    • F、a unique IPV6 address for each device in the group

    正确答案:B,D,E