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参考答案和解析
正确答案:
(b) The grapevine and rumour are the two main types of informal communication.
The grapevine is probably the best known type of informal communication. All organisations have a grapevine and it will thrive if there is lack of information and consequently employees will make assumptions about events. In addition, insecurity,gossip about issues and fellow employees, personal animosity between employees or managers or new information that has not yet reached the formal communication system, will all drive the grapevine.
Rumours are the other main informal means of communication and are often active if there is a lack of formal communication.A rumour is inevitably a communication not based on verified facts and may therefore be true or false. Rumours travel quickly(often quicker than both the formal system and the grapevine) and can influence those who hear them and cause confusion,especially if bad news is the basis of the rumour. Managers must ensure that the formal communication system is such that rumours can be stopped, especially since they can have a serious negative effect on employees.
更多“(b) Briefly explain the two types of informal communication known as the grapevine and rumour. (6 marks)”相关问题
  • 第1题:

    (c) Briefly describe three advantages to Bailey’s of counselling. (3 marks)


    正确答案:
    (c) For Bailey’s the advantages of counselling as a means of understanding and addressing the problems are that it provides a confidential service to the employee to discuss problems away from and not involving management or supervision. There is no obvious human resources policy at Bailey’s and counselling provides an opportunity to develop an appropriate policy from understanding individual problems.
    This in turn will demonstrate organisational commitment to the employees that has been lacking in the past at Bailey’s and begin the process of better performance and increase in commitment.
    At another level, counselling can provide a link to other external agencies to assist with personal problems that may be deemed too specific for resolution within Bailey’s.

  • 第2题:

    Churchill Ice Cream has to date made two unsuccessful attempts to become an international company.

    (d) What reasons would you suggest to explain this failure of Churchill Ice Cream to become an international

    company? (5 marks)


    正确答案:
    (d) The two international strategies pursued to date are through organic growth (the stores in North America) and acquisition (the
    companies in Germany and Italy). Neither seems to have worked. Here there seem to be some contradictions while global
    tastes and lifestyles are argued to have developed – convergence of consumer tastes lies at the heart of this – but this does
    not seem to have benefited Churchill. One questions the learning that these two unfortunate experiences have created. Of the
    three core methods of achieving growth, namely organic, acquisition and joint venture, only joint venture remains to be tried.
    The reasons for the international failures are clearly complex but one could argue that the strategy has been curiously na?ve.
    Certainly, it has pursued a high-risk strategy. Exporting, perhaps through identifying a suitable partner, might create the
    learning to lead to a more significant market entry. There is a need to understand local tastes; indeed the whole of the
    marketing mix in the chosen market(s), and decide on appropriate strategy. A strategy based upon the acquisition of
    companies and their consequent development represents a large investment of capital and requires considerable managerial
    attention and expertise. Equally, the attempt to use the Churchill domestic format of opening its own stores creates both a
    major financial commitment and the need to manage a radically different operation. One must seriously question whether
    Churchill has these capabilities within a family-owned business. Clearly there are differences between the ice cream markets
    in various countries, though the emergence of global brands suggests some convergence of tastes. Such differences reflect
    differing cultures, tastes and competitive behaviour in each country. The lesson from Churchill’s international initiatives is that
    national differences need to be carefully understood. There is little evidence that Churchill has understood these differencesor indeed learnt from them.

  • 第3题:

    (c) Explain how absolutist (dogmatic) and relativist (pragmatic) ethical assumptions would affect the outcome

    of Anne’s decision. (6 marks)


    正确答案:
    (c) Absolutism and relativism
    Absolutism and relativism represent two extreme positions of ethical assumptions.
    Definitions
    An absolutist assumption is one that believes that there are ‘eternal’ rules that should guide all ethical and moral decision
    making in all situations. Accordingly, in any given situation, there is likely to be one right course of action regardless of the
    outcome. An absolutist believes that this should be chosen regardless of the consequences or the cost. A dogmatic approach
    to morality is an example of an absolutist approach to ethics. A dogmatic assumption is one that is accepted without
    discussion or debate.
    Relativist assumptions are ‘situational’ in nature. Rather than arguing that there is a single right choice, a relativist will tend
    to adopt a pragmatic approach and decide, in the light of the situation being considered, which is the best outcome. This will
    involve a decision on what outcome is the most favourable and that is a matter of personal judgment.
    Outcomes
    If Anne were to adopt absolutist/dogmatic assumptions, she would be likely to decide that she would need to pursue what
    she perceives is the right course of action regardless of cost to herself or the relationship with the client or her manager. Given
    that she unearthed a suspect and unaccounted-for payment, and that she received an inadequate explanation from the client,
    she would probably recommend extension to the audit beyond the weekend.
    If Ann were to adopt relativist or pragmatic assumptions, she would have a potentially much more complicated decision to
    make. She would have to decide whether it was more important, ethically, to yield to the pressure from Zachary in the
    interests of her short-term career interests or ‘hold out’ to protect the interests of the shareholders. Anne could recommend
    sign off and trust the FD’s explanation but she is more likely to seek further evidence or assurance from the company before
    she does so.

  • 第4题:

    (b) Identify and explain THREE approaches that the directors of Moffat Ltd might apply in assessing the

    QUALITATIVE benefits of the proposed investment in a new IT system. (6 marks)


    正确答案:
    (b) One approach that the directors of Moffat Ltd could adopt would be to ignore the qualitative benefits that may arise on the
    basis that there is too much subjectivity involved in their assessment. The problem that this causes is that the investment will
    probably look unattractive since all costs will be included in the evaluation whereas significant benefits and savings will have
    been ignored. Hence such an approach is lacking in substance and is not recommended.
    An alternative approach would involve attempting to attribute values to each of the identified benefits that are qualitative in
    nature. Such an approach will necessitate the use of management estimates in order to derive the cash flows to be
    incorporated in a cost benefit analysis. The problems inherent in this approach include gaining consensus among interested
    parties regarding the footing of the assumptions from which estimated cash flows have been derived. Furthermore, if the
    proposed investment does take place then it may well be impossible to prove that the claimed benefits of the new system
    have actually been realised.
    Perhaps the preferred approach is to acknowledge the existence of qualitative benefits and attempt to assess them in a
    reasonable manner acceptable to all parties including the company’s bank. The financial evaluation would then not only
    incorporate ‘hard’ facts relating to costs and benefits that are quantitative in nature, but also would include details of
    qualitative benefits which management consider exist but have not attempted to assess in financial terms. Such benefits might
    include, for example, the average time saved by location managers in analysing information during each operating period.
    Alternatively the management of Moffat Ltd could attempt to express qualitative benefits in specific terms linked to a hierarchy
    of organisational requirements. For example, qualitative benefits could be categorised as being:
    (1) Essential to the business
    (2) Very useful attributes
    (3) Desirable, but not essential
    (4) Possible, if funding is available
    (5) Doubtful and difficult to justify.

  • 第5题:

    (ii) Explain THREE strategies that might be adopted in order to improve the future prospects of Diverse

    Holdings Plc. (6 marks)


    正确答案:
    (ii) The forecast situation of Diverse Holdings Plc is not without its problems. KAL and OPL require the immediate attention
    of management. The position of KAL is precarious to say the least. There is a choice of strategies for it:
    (i) Outsource the manufacture of appliances
    (ii) Set up a manufacturing operation overseas
    (ii) Withdraw from the market.
    Each alternative must be assessed. Whatever decision is taken it is unlikely to affect the other four subsidiaries.
    PSL is also independent of the other subsidiaries. A strategic decision to widen its range of products and outlets must
    surely help. Hence management should endeavour to find new markets for its products, which are separate and distinct
    from those markets served by its appointed distributors.
    21
    In order to improve the prospects of OPL management need to adopt appropriate strategies since at the present time the
    company appears to be in a high growth market but is unable to capture a reasonable market share. Perhaps the answer
    lies in increased or more effective advertising of the endorsement of the product range by health and safety experts.
    Management should endeavour to develop a strategy to integrate further its subsidiaries so that they can benefit from
    each other and also derive as much synergy as possible from the acquisition of HTL.
    It is of paramount importance that management ensure that sufficient funds are channelled into growing OFL and HTL,
    which are both showing a rising trend in profitability. The group has depleted cash reserves which must to some extent
    be attributable to the purchase of HTL. It is possible that the divestment of KAL would provide some much needed
    funding.

  • 第6题:

    (b) Briefly explain THREE limitations of negotiated transfer prices. (3 marks)


    正确答案:
    (b) Negotiated transfer prices suffer from the following limitations:
    – The transfer price which is the final outcome of negotiations may not be close to the transfer price that would be optimal
    for the organisation as a whole since it can be dependent on the negotiating skills and bargaining powers of individual
    managers.
    – They can lead to conflict between divisions which may necessitate the intervention of top management to mediate.
    – The measure of divisional profitability can be dependent on the negotiating skills of managers who may have unequal
    bargaining power.
    – They can be time-consuming for the managers involved, particularly where large numbers of transactions are involved.

  • 第7题:

    (c) Explain the term ‘target costing’ and how it may be applied by GWCC. Briefly discuss any potential

    limitations in its application. (8 marks)


    正确答案:
    (c) Target costing should be viewed as an integral part of a strategic profit management system. The initial consideration in target
    costing is the determination of an estimate of the selling price for a new product which will enable a firm to capture its required
    share of the market. In this particular example, Superstores plc, which on the face of it looks a powerful commercial
    organisation, wishes to apply a 35% mark-up on the purchase price of each cake from GWCC. Since Superstores plc has
    already decided on a launch price of £20·25 then it follows that the maximum selling price that can be charged by GWCC
    is (100/135) x £20·25 which is £15·00.
    This is clearly a situation which lends itself to the application of target costing/pricing techniques as in essence GWCC can
    see the extent to which they fall short of the required level of return with regard to a contract with Superstores plc which ends
    after twelve months. Thus it is necessary to reduce the total costs by £556,029 to this figure in order to achieve the desired
    level of profit, having regard to the rate of return required on new capital investment. The deduction of required profit from
    the proposed selling price will produce a target price that must be met in order to ensure that the desired rate of return is
    obtained. Thus the main theme that underpins target costing can be seen to be ‘what should a product cost in order to achieve
    the desired level of return’.
    Target costing will necessitate comparison of current estimated cost levels against the target level which must be achieved if
    the desired levels of profitability, and hence return on investment, are to be achieved. Thus where a gap exists between the
    current estimated cost levels and the target cost, it is essential that this gap be closed.
    The Directors of GWCC plc should be aware of the fact that it is far easier to ‘design out’ cost during the pre-production phase
    than to ‘control out’ cost during the production phase. Thus cost reduction at this stage of a product’s life cycle is of critical
    significance to business success.
    A number of techniques may be employed in order to help in the achievement and maintenance of the desired level of target
    cost. Attention should be focussed upon the identification of value added and non-value added activities with the aim of the
    elimination of the latter. The product should be developed in an atmosphere of ‘continuous improvement’. In this regard, total
    quality techniques such as the use of Quality circles may be used in attempting to find ways of achieving reductions in product
    cost.
    Value engineering techniques can be used to evaluate necessary product features such as the quality of materials used. It is
    essential that a collaborative approach is taken by the management of GWCC and that all interested parties such as suppliers
    and customers are closely involved in order to engineer product enhancements at reduced cost.
    The degree of success that will be achieved by GWCC via the application of target costing principles will be very much
    dependent on the extent of ‘flexibility’ in variable costs. Also the accuracy of information gathered by GWCC will assume
    critical importance because the use of inaccurate information will produce calculated ‘cost gaps’ which are meaningless and
    render the application of target costing principles of little value.

  • 第8题:

    (b) Explain THREE problems in undertaking a performance comparison of GBC and TTC and also explain THREE

    items of additional information that would be of assistance in assessing the operating and financial

    performance of GBC and TTC. (6 marks)


    正确答案:
    (b) The relative performance of GBC and TTC is difficult to assess due to the following:
    (i) They would appear to have differing objectives. GBC provides free transport for senior citizens and charges lower fares
    than TTC. GBC also uses environmentally friendly fuel. Each of these factors inhibits a direct comparison of the two
    organisations.
    (ii) The organisations are funded differently. It is evident that TTC uses loan finance to fund operations which gives rise to
    interest charges which are not incurred by GBC. On the other hand GBC is funded by the government.
    (iii) TTC has higher fixed asset values which precipitate much higher depreciation charges.
    (iv) There is also a lack of non-financial performance indicators such as the number of on-time arrivals, number of accidents,
    complaints re passenger dissatisfaction, staff turnover, adherence to relevant legislation, convenience of pick-up/drop-off
    points etc.
    The following items of additional information would assist in assessing the financial and operating performance of the two
    companies:
    (1) The number of staff employed by each organisation would assist in the assessment of the financial and operating
    performance. Ratios such as revenue generated per employee and operating costs per employee might provide useful
    comparators of financial and operating efficiency.
    (2) Safety and accident records of each organisation would give an indication of the reliability and safety afforded to
    passengers by each organisation. Passenger safety is of paramount importance to all passenger transport businesses.
    (3) Records of late/cancelled buses together with the number of complaints received from the passengers would provide an
    indication of the efficiency of the service provided by each organisation.
    (4) The accessibility of the services, location of pick-up/drop-off points would provide an indication of the flexibility of service
    delivery provided by each organisation.
    (5) The comfort, cleanliness and age of the respective bus fleets would provide a further indication of the level of service
    quality provided by each organisation.
    (6) The fuel emission levels of the buses operated by each organisation would provide an indication of the extent of their
    ‘social responsibility’.
    Notes: (i) Only three items of additional information were required.
    (ii) Alternative relevant discussion and examples would be acceptable.

  • 第9题:

    (b) GHG has always used local labour to build and subsequently operate hotels. The directors of GHG are again

    considering employing a local workforce not only to build the hotel but also to operate it on a daily basis.

    Required:

    Explain TWO ways in which the possibility of cultural differences might impact on the performance of a local

    workforce in building and operating a hotel in Tomorrowland. (6 marks)


    正确答案:
    (b) The directors of GHG should be mindful that the effectiveness of a locally employed workforce within Tomorrowland will be
    influenced by a number of factors including the following:
    The availability of local skills
    If Tomorrowland is a lower wage economy it is quite conceivable that a sufficient number of employees possessing the
    requisite skills to undertake the construction of a large hotel cannot be found. If there are insufficient local resources then this
    would necessitate the training of employees in all aspects of building construction. This will incur significant costs and time
    and needs to be reflected in any proposed timetable for construction of the hotel. As far as the operation of the hotel is
    concerned then staff will have to be recruited and trained which will again give rise to significant start-up costs. However, this
    should not present the directors of GHG with such a major problem as that of training construction staff. Indeed, it is highly
    probable that GHG would use its own staff in order to train new recruits.
    Attitudes to work
    The prevailing culture within Tomorrowland will have a profound impact on attitudes to work of its population. Attitudes to
    hours of work, timekeeping and absenteeism vary from culture to culture. For example, as regards hours of work in the
    construction industry in countries which experience very hot climates, work is often suspended during the hottest part of each
    day and recommenced several hours later when temperatures are much cooler. The directors of GHG need to recognise that
    climatic conditions not only affect the design of a building but also its construction.
    A potentially sensitive issue within regarding the use of local labour in the construction of the hotel lies in the fact that national
    holidays and especially religious holidays need to be observed and taken into consideration in any proposed timetable for
    construction of the hotel. As regards the operation of a hotel then consideration needs to be given to the different cultures
    from which the guests come. For example, this will require a detailed consideration of menus to be offered. However, it might
    well be the case that the local population might be unwilling to prepare dishes comprising ingredients which are unacceptable
    to their culture due to, for example, religious beliefs.
    (Note: other relevant factors would be acceptable.)

  • 第10题:

    6 (a) Explain the term ‘money laundering’. (3 marks)


    正确答案:
    6 MONEY LAUNDERING
    Tutorial note: The answer which follows is indicative of the range of points which might be made. Other relevant material will
    be given suitable credit.
    (a) Meaning of the term
    ■ Money laundering is the process by which criminals attempt to conceal the true origin and ownership of the proceeds
    of their criminal activity (‘dirty’ money) allowing them to maintain control over the proceeds and, ultimately, providing a
    legitimate cover for their sources of income.
    ■ The term is widely defined to include:
    – possessing; or
    – in any way dealing with; or
    – concealing
    the proceeds of any crime (‘criminal property’).
    ■ It also includes:
    – an attempt or conspiracy or incitement to commit such an offence; or
    – aiding, abetting, counselling or procuring the commission of such an offence.
    ■ Further, it includes failure by an individual in a regulated sector to inform. the financial intelligence unit (FIU), as soon
    as practicable, of knowledge or suspicion that another person is engaged in money laundering.
    Tutorial note: The FIU serves as a national centre for receiving (and, as permitted, requesting), analysing and
    disseminating suspicious transaction reports (STRs).

  • 第11题:

    (ii) Briefly explain the implications of Parr & Co’s audit opinion for your audit opinion on the consolidated

    financial statements of Cleeves Co for the year ended 30 September 2006. (3 marks)


    正确答案:
    (ii) Implications for audit opinion on consolidated financial statements of Cleeves
    ■ If the potential adjustments to non-current asset carrying amounts and loss are not material to the consolidated
    financial statements there will be no implication. However, as Howard is material to Cleeves and the modification
    appears to be ‘so material’ (giving rise to adverse opinion) this seems unlikely.
    Tutorial note: The question clearly states that Howard is material to Cleeves, thus there is no call for speculation
    on this.
    ■ As Howard is wholly-owned the management of Cleeves must be able to request that Howard’s financial statements
    are adjusted to reflect the impairment of the assets. The auditor’s report on Cleeves will then be unmodified
    (assuming that any impairment of the investment in Howard is properly accounted for in the separate financial
    statements of Cleeves).
    ■ If the impairment losses are not recognised in Howard’s financial statements they can nevertheless be adjusted on
    consolidation of Cleeves and its subsidiaries (by writing down assets to recoverable amounts). The audit opinion
    on Cleeves should then be unmodified in this respect.
    ■ If there is no adjustment of Howard’s asset values (either in Howard’s financial statements or on consolidation) it
    is most likely that the audit opinion on Cleeves’s consolidated financial statements would be ‘except for’. (It should
    not be adverse as it is doubtful whether even the opinion on Howard’s financial statements should be adverse.)
    Tutorial note: There is currently no requirement in ISA 600 to disclose that components have been audited by another
    auditor unless the principal auditor is permitted to base their opinion solely upon the report of another auditor.

  • 第12题:

    (a) List and explain FOUR methods of selecting a sample of items to test from a population in accordance with ISA 530 (Redrafted) Audit Sampling and Other Means of Testing. (4 marks)

    (b) List and explain FOUR assertions from ISA 500 Audit Evidence that relate to the recording of classes of

    transactions. (4 marks)

    (c) In terms of audit reports, explain the term ‘modified’. (2 marks)


    正确答案:
    (a)SamplingmethodsMethodsofsamplinginaccordancewithISA530AuditSamplingandOtherMeansofTesting:Randomselection.Ensureseachiteminapopulationhasanequalchanceofselection,forexamplebyusingrandomnumbertables.Systematicselection.Inwhichanumberofsamplingunitsinthepopulationisdividedbythesamplesizetogiveasamplinginterval.Haphazardselection.Theauditorselectsthesamplewithoutfollowingastructuredtechnique–theauditorwouldavoidanyconsciousbiasorpredictability.Sequenceorblock.Involvesselectingablock(s)ofcontinguousitemsfromwithinapopulation.Tutorialnote:Othermethodsofsamplingareasfollows:MonetaryUnitSampling.Thisselectionmethodensuresthateachindividual$1inthepopulationhasanequalchanceofbeingselected.Judgementalsampling.Selectingitemsbasedontheskillandjudgementoftheauditor.(b)Assertions–classesoftransactionsOccurrence.Thetransactionsandeventsthathavebeenrecordedhaveactuallyoccurredandpertaintotheentity.Completeness.Alltransactionsandeventsthatshouldhavebeenrecordedhavebeenrecorded.Accuracy.Theamountsandotherdatarelatingtorecordedtransactionsandeventshavebeenrecordedappropriately.Cut-off.Transactionsandeventshavebeenrecordedinthecorrectaccountingperiod.Classification.Transactionsandeventshavebeenrecordedintheproperaccounts.(c)AuditreporttermModified.Anauditormodifiesanauditreportinanysituationwhereitisinappropriatetoprovideanunmodifiedreport.Forexample,theauditormayprovideadditionalinformationinanemphasisofmatter(whichdoesnotaffecttheauditor’sopinion)orqualifytheauditreportforlimitationofscopeordisagreement.

  • 第13题:

    6 Communication is important for all organisations and requires an understanding of communication flows and channels.

    Required:

    (a) Briefly explain the main purposes of the three main formal communication channels in an organisation:

    (i) Downwards; (3 marks)


    正确答案:
    6 There are many forms of communication within an organisation, both formal and informal. Formally communicated information often flows in one of three main directions: downwards, upwards and lateral. However, all organisations also have informal communication channels and management must understand their importance.
    (a) Formal communicated information flows in three main directions.
    (i) Downwards. This form. of communication is often the one most easily recognised and understood. The purpose of downward communication is to give specific directives, to provide information about procedures and practices and to provide information about work practices. It also serves to tell employees about their performance and provides information on organisational and departmental objectives.

  • 第14题:

    (b) Ratio analysis in general can be useful in comparing the performance of two companies, but it has its limitations.

    Required:

    State and briefly explain three factors which can cause accounting ratios to be misleading when used for

    such comparison. (6 marks)


    正确答案:
    (b) (i) One company may have revalued its assets while the other has not.
    (ii) Accounting policies and estimation techniques may differ. For example, one company may use higher depreciation rates
    than the other.
    (iii) The use of historical cost accounting may distort the capital and profit of the two companies in different ways.
    Other answers considered on their merits.

  • 第15题:

    2 (a) Explain the term ‘backflush accounting’ and the circumstances in which its use would be appropriate.

    (6 marks)


    正确答案:
    (a) Backflush accounting focuses upon output of an organisation and then works backwards when allocating costs between cost
    of goods sold and inventories. It can be argued that backflush accounting simplifies costing since it ignores both labour
    variances and work-in-progress. Whilst in a perfect just-in-time environment there would be no work-in-progress at all, there
    will in practice be a small amount of work-in-progress in the system at any point in time. This amount, however, is likely to
    be negligible in quantity and therefore not significant in terms of value. Thus, a backflush accounting system simplifies the
    accounting records by avoiding the need to follow the movement of materials and work-in-progress through the manufacturing
    process within the organisation.
    The backflush accounting system is likely to involve the maintenance of a raw materials and work-in–progress account
    together with a finished goods account. The use of standard costs and variances is likely to be incorporated into the
    accounting entries. Transfers from raw materials and work-in-progress account to finished goods (or cost of sales) will probably
    be made at standard cost. The difference between the actual inputs and the standard charges from the raw materials and
    work-in-progress account will be recorded as a residual variance, which will be recorded in the profit and loss account. Thus,
    it is essential that standard costs are a good surrogate for actual costs if large variances are to be avoided. Backflush
    accounting is ideally suited to a just-in-time philosophy and is employed where the overall cycle time is relatively short and
    inventory levels are low. Naturally, management will still be eager to ascertain the cause of any variances that arise from the
    inefficient usage of materials, labour and overhead. However investigations are far more likely to be undertaken using nonfinancial
    performance indicators as opposed to detailed cost variances.

  • 第16题:

    (c) Identify TWO QUALITATIVE benefits that might arise as a consequence of the investment in a new IT system

    and explain how you would attempt to assess them. (4 marks)


    正确答案:
    (c) One of the main qualitative benefits that may arise from an investment in a new IT system by Moffat Ltd is the improved level
    of service to its customers in the form. of reduced waiting times which may arise as a consequence of better scheduling of
    appointments, inventory management etc. This could be assessed via the introduction of a questionnaire requiring customers
    to rate the service that they have received from their recent visit to a location within Moffat Ltd according to specific criteria
    such as adherence to appointment times, time taken to service the vehicle, cleanliness of the vehicle, attitude of staff etc.
    Alternatively a follow-up telephone call from a centralised customer services department may be made by Moffat Ltd
    personnel in order to gather such information.
    Another qualitative benefit of the proposed investment may arise in the form. of competitive advantage. Improvements in
    customer specific information and service levels may give Moffat Ltd a competitive advantage. Likewise, improved inventory
    management may enable costs to be reduced thereby enabling a ‘win-win’ relationship to be enjoyed with its customers.

  • 第17题:

    (c) Excluding the number of complaints by patients, identify and briefly explain THREE quantitative

    non-financial performance measures that could be used to assess the ‘quality of service’ provided by the

    Dental Health Partnership. (3 marks)


    正确答案:
    (c) In order to assess the quality of patient care provided by the Dental Health Partnership the following performance measures
    might be used:
    – The percentage of ‘on time’ treatment of those patients who arrived prior to their appointment time would provide an
    indication regarding the effectiveness of the scheduling of appointments by the Dental Health Partnership.
    – the percentage of patient appointments which were re-arranged at the request of the Dental Health Partnership.
    Rearranged appointments represent the provision of a lower level of service provision to clients who may, as a result,
    switch to an alternative dental practice.
    – the percentage of patients who return for treatment after their first appointment would provide an indication that they
    were satisfied with the service they received.
    – the percentage of patients who were able to gain an appointment at their preferred date and time is an indication of the
    availability of the service to clients.
    Note: Candidates were only required to discuss three measures.

  • 第18题:

    (ii) Briefly discuss TWO factors which could reduce the rate of return earned by the investment as per the

    results in part (a). (4 marks)


    正确答案:
    (ii) Two factors which might reduce the return earned by the investment are as follows:
    (i) Poor product quality
    The very nature of the product requires that it is of the highest quality i.e. the cakes are made for human
    consumption. Bad publicity via a ‘product recall’ could potentially have a catastrophic effect on the total sales to
    Superstores plc over the eighteen month period.
    (ii) The popularity of the Mighty Ben character
    There is always the risk that the popularity of the character upon which the product is based will diminish with a
    resultant impact on sales volumes achieved. In this regard it would be advisable to attempt to negotiate with
    Superstores plc in order to minimise potential future losses.

  • 第19题:

    (ii) Briefly explain the extent to which the application of sensitivity analysis might be useful in deciding

    which refrigeration system to purchase and discuss the limitations inherent in its use. (3 marks)


    正确答案:
    (ii) Sensitivity analysis could be used to assess how responsive the NPV calculated in part (a) in respect of each decision
    option change is to changes in the variables used to calculate it. The application of sensitivity analysis requires that the
    net present values are calculated under alternative assumptions in order to determine how sensitive they are to changing
    conditions. In this particular example then a relatively small change in the forecast cash flows might lead to a change
    in the investment decision. The application of sensitivity analysis can indicate those variables to which the NPV is most
    sensitive and the extent to which these variables may change before an investment results in a negative NPV. Thus the
    application of sensitivity analysis may provide management with an indication of why a particular project might fail. The
    directors of Stay Cool Ltd should give consideration to the potential variations in the independent variables which feature
    in the decision-making process such as:
    – estimated revenues
    – estimated operating costs
    – estimated working lives
    – estimated repair costs
    – the estimated discount rate i.e. cost of capital of each alternative investment.
    Sensitivity analysis has some serious limitations. The use of the method requires changes in each variable under
    consideration are isolated. However management may be focused on what happens if changes occur in two or more
    critical variables. Another problem relating to the use of sensitivity analysis to forecast outcomes lies in the fact that it
    provides no indication of the likelihood of the occurrence of changes in critical variables.

  • 第20题:

    (ii) Briefly discuss THREE disadvantages of using EVA? in the measurement of financial performance.

    (3 marks)


    正确答案:
    (ii) Disadvantages of an EVA approach to the measurement of financial performance include:
    (i) The calculation of EVA may be complicated due to the number of adjustments required.
    (ii) It is difficult to use EVA for inter-firm and inter-divisional comparisons because it is not a ratio measure.
    (iii) Economic depreciation is difficult to estimate and conflicts with generally accepted accounting principles.
    Note: Other relevant discussion would be acceptable.

  • 第21题:

    (ii) Briefly outline the tax consequences for Henry if the types of protection identified in (i) were to be

    provided for him by Happy Home Ltd compared to providing them for himself. You are not required to

    discuss the corporation tax (CT) consequences for Happy Home Ltd. (4 marks)


    正确答案:
    (ii) Provision of protection: company or individual
    If any of the policies are taken out and paid for by Henry personally, then there will be no tax relief on the premiums,
    but neither will there normally be any tax payable on the proceeds or benefits received.
    If Happy Home Ltd were to pay the premiums on a policy taken out by Henry, and of which he was the direct beneficiary,
    then this will constitute a benefit, on the grounds that the company will have satisfied a personal liability of Henry’s.
    Accordingly, income tax and Class 1A national insurance contributions will be payable on the benefit.
    If, however, Happy Home Ltd were to decide to offer protection benefits to their employees on a group basis (and not
    just to Henry), then it would be possible to avoid a charge under the benefits rules and/or obtain a lower rate of premium
    under a collective policy. For example:
    – A death in service benefit of up to four times remuneration can be provided as part of an approved pension scheme.
    No benefit charge arises on Henry and any lump sum will be paid tax free. This could be considered a substitute
    for a term assurance policy.
    – If a group permanent health insurance policy were taken out, no benefit charge would arise on Henry, but any
    benefits payable under the policy would be paid to Happy Home Ltd in the first instance. When subsequently paid
    on to Henry, such payments would be treated as arising from his employment and subject to PAYE and national
    insurance as for normal salary payments.
    – If a group critical illness policy were taken out, again no benefit charge would arise on Henry, but in this case also,
    any benefits received by Henry directly from Happy Home Ltd as a result of the payments under the policy would
    be considered as derived from his employment and subject to income tax and national insurance. Such a charge
    to tax and national insurance would however be avoided if these payments were made in terms of a trust.

  • 第22题:

    (c) Explain the extent to which you should plan to place reliance on analytical procedures as audit evidence.

    (6 marks)


    正确答案:
    (c) Extent of reliance on analytical procedures as audit evidence
    Tutorial note: In the requirement ‘… reliance … as audit evidence’ is a direction to consider only substantive analytical
    procedures. Answer points concerning planning and review stages were not asked for and earn no marks.
    ■ Although there is likely to be less reliance on analytical procedures than if this had been an existing audit client, the fact
    that this is a new assignment does not preclude placing some reliance on such procedures.
    ■ Analytical procedures will not be relied on in respect of material items that require 100% testing. For example, additions
    to property is likely to represent a very small number of transactions.
    ■ Analytical procedures alone may provide sufficient audit evidence on line items that are not individually material. For
    example, inventory (less than 1/2% revenue and less than 1% total assets) may be shown to be materially correctly
    stated through analytical procedures on consumable stores (i.e. fuel, lubricants, materials for servicing vehicles etc).
    ■ Substantive analytical procedures are best suited to large volume transactions (e.g. revenue, materials expense, staff
    costs). If controls over the completeness, accuracy and validity of recording transactions in these areas are effective then
    substantive analytical procedures showing that there are no unexpected fluctuations should reduce the need for
    substantive detailed tests.
    ■ The extent of planned use will be dependent on the relationships expected between variables. (e.g. between items of
    financial information and between items of financial and non-financial information). For example, if material costs rise
    due to an increase in the level of business then a commensurate increase in revenue and staff costs might be expected
    also.
    ■ ‘Proofs in total’ (or reasonableness tests) provide substantive evidence that income statement items are not materially
    misstated. In the case of Yates these might be applied to staff costs (number of employees in each category ×
    wage/salary rates, grossed up for social security, etc) and finance expense (interest rate × average monthly overdraft
    balance).
    ■ However, such tests may have limited application, if any, if the population is not homogenous and cannot be subdivided.
    For example, all the categories of non-current asset have a wide range of useful life. Therefore it would be
    difficult/meaningless to apply an ‘average’ depreciation rate to all assets in the class to substantiate the total depreciation
    expense for the year. (Although it might highlight a risk of potential over or understatement requiring further
    investigation.)
    ■ Substantive analytical procedures are more likely to be used if there is relevant information available that is being used
    by Yates. For example, as fuel costs will be significant, Yates may monitor consumption (e.g. miles per gallon (MPG)).
    ■ Analytical procedures may supplement alternative procedures that provide evidence regarding the same assertion. For
    example, the review of after-date payments to confirm the completeness of trade payables may be supplemented by
    calculations of average payment period on a monthly basis.
    Tutorial note: Credit will be given for other relevant points drawn from the scenario. For example, the restructuring during
    the previous year is likely to have caused fluctuations that may result in less reliance being placed on analytical procedures.

  • 第23题:

    (ii) Identify and explain the principal audit procedures to be performed on the valuation of the investment

    properties. (6 marks)


    正确答案:
    (ii) Additional audit procedures
    Audit procedures should focus on the appraisal of the work of the expert valuer. Procedures could include the following:
    – Inspection of the written instructions provided by Poppy Co to the valuer, which should include matters such as
    the objective and scope of the valuer’s work, the extent of the valuer’s access to relevant records and files, and
    clarification of the intended use by the auditor of their work.
    – Evaluation, using the valuation report, that any assumptions used by the valuer are in line with the auditor’s
    knowledge and understanding of Poppy Co. Any documentation supporting assumptions used by the valuer should
    be reviewed for consistency with the auditor’s business understanding, and also for consistency with any other
    audit evidence.
    – Assessment of the methodology used to arrive at the fair value and confirmation that the method is consistent with
    that required by IAS 40.
    – The auditor should confirm, using the valuation report, that a consistent method has been used to value each
    property.
    – It should also be confirmed that the date of the valuation report is reasonably close to the year end of Poppy Co.
    – Physical inspection of the investment properties to determine the physical condition of the properties supports the
    valuation.
    – Inspect the purchase documentation of each investment property to ascertain the cost of each building. As the
    properties were acquired during this accounting period, it would be reasonable to expect that the fair value at the
    year end is not substantially different to the purchase price. Any significant increase or decrease in value should
    alert the auditor to possible misstatement, and lead to further audit procedures.
    – Review of forecasts of rental income from the properties – supporting evidence of the valuation.
    – Subsequent events should be monitored for any additional evidence provided on the valuation of the properties.
    For example, the sale of an investment property shortly after the year end may provide additional evidence relating
    to the fair value measurement.
    – Obtain a management representation regarding the reasonableness of any significant assumptions, where relevant,
    to fair value measurements or disclosures.