IP Contact Center
IP Customer Center
IP Communication Center
IP conference call
第1题:
11185客户服务中心的英文全称为()。
第2题:
Which two VoIP capabilities are utilized when the CallManager and the gateway are configured for Survivable Remote Site Telephony?()
第3题:
Which three of the following are licensed Cisco CRS 4.0 software products?()
第4题:
座席要正常登陆CCS,必须确保所在机器ICDCOMM邦定IP地址配置正确,假设某个座席机器有2个IP:公网internet的IP和IPCC局域网的IP,需要邦定哪个IP地址()。
第5题:
Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure components? ()
第6题:
Which two are valid agent interfaces for Cisco Unified Contact Center Express?()
第7题:
Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure components? ()
第8题:
Which configuration command represents a static customer route in a Routed 1483 network?()
第9题:
Primary IP
公网internet IP
IPCC局域网的IP
以上的都可以
第10题:
Analog phones, connected to the PSTN, act as internal call agents if IP communication to the CallManager is lost.
An onsite gateway reroutes calls over the PSTN if IP communication to the CallManager is lost.
The IP phones can reroute calls over the PSTN if IP communication to the CallManager is lost.
Local voice gateways can assume the function of a call agent if IP communication to the CallManager is lost.
IP phones use an internal call agent if IP communication to the CallManager is lost.
第11题:
RSVP is a required configuration to support conference calls without voice packet loss.
The QoS configuration on the 831 router must always provision sufficient bandwidth for two RTP streams.
Call admission control is an issue only when using hardware DSP resources.
When using the conference call features on a 7960 IP phone, only one RTP stream is present regardless of how many extensions are on the conference.
第12题:
A类IP
B类IP
C类IP
D类IP
第13题:
Which statement is true about a distributed call control environment and the processing of dialed digits from an IP phone?()
第14题:
What is a benefit of Internet protocol (IP) telephony?()
第15题:
IPCC的简称是()。
第16题:
Which configuration command represents a static customer route in a Routed 1483 network?()
第17题:
In a Teleworker deployment with a single IP phone connected to a Cisco 831 router, select the true statement regarding Call Admission Control.()
第18题:
Which device is normally used to translate telephone numbers or names to IP addresses for call routing in an H.323 network? ()
第19题:
What is the encapsulation format of an MPLS Multicast VPN (MVPN) packer?()
第20题:
Synchronizes password exchanges for call setup
Eliminates the need for physical cabling in a TCP/IP network
Enables two-way voice transmission over a packet-switched TCP/IP network
Creates an encrypted tunnel for voice through a Transmission Control Protocol (TCP)/IP network
第21题:
Macintosh workstation with Cisco IP Phone Agent
Linux workstation running CAD with IP Communicator
Linux workstation running CAD with Cisco Unified IP Phone 7960G
Citrix Terminal running CAD with IP Communicator
Citrix Terminal with Cisco IP Phone Agent
Windows workstation running CAD with Media Termination option
第22题:
IP Contact Center
IP Customer Center
IP Communication Center
IP conference call
第23题:
The router that is directly connected to the IP phone will look up the called number in its call routing table.
The router that is directly connected to the IP phone will inform its call agent when a service request is detected.
When the IP phone is picked up,the IP phone initiates the service request.
The directly connected router passes the collected digits to its call agent,and the call agent looks up in its call-routing table the called number.
第24题:
Virtual Gateway
Real-IP Gateway
NAT Gateway
IP-IP Gateway