单选题Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?（）A Find out what has recently changed on the networkB Create an action plan and solution identifying potential effects.C Continu

第1题：

Web users are reporting issues downloading various types of media. Which of the following shouldthe administrator do FIRST?（）

• A、Find out what has recently changed on the network
• B、Create an action plan and solution identifying potential effects.
• C、Continue to gather information and see what other problems may exist.
• D、Determine the most probable cause.

第2题：

An administrator is creating a business continuity plan.  Which of the following would be done FIRST in order to develop this plan？（）

• A、Setup replication on all SANs
• B、Classify systems
• C、Locate an offsite facility for failover
• D、Create an architecture plan for all systems

第3题：

A customer reports the optical drive is no longer responding. Which of the following questionsshould be asked FIRST?（）

• A、“Did you log in with an administrator account?”
• B、“Have you been to any inappropriate websites?”
• C、“What have you changed since the optical drive worked properly?”
• D、“What has changed since the optical drive worked properly?”

第4题：

An administrator is investigating an incident where an unauthorized user gained access to a servera nd modified HR files.The administrator has a tested theory as to how the user accomplished this.Which of the following actions should the administrator take NEXT？（）

• A、Perform a root cause analysis.
• B、Implement a change to the servers.
• C、Establish a plan of action to resolve the issue.
• D、Question users prior to implementing the solution.

第5题：

norma has a form action that will allow users to create comments to the existing doc. When Norma views the form in her web browser, she sees the action. but when she opens the form in her notes client she cannot see the action . which one of the following should she do to correct the problom? （）

• A、delete old action and create a new one on the form
• B、Make sure the comments form is available for notes clients use
• C、Make the action a shared action and disable the hide-when setting for “web borwsers”
• D、Check the actions hide-when setting to make sure the action is available for “notes 4.6 later”

第6题：

You have an Exchange Server 2010 organization.Users access their e-mail from the Internet by using Outlook Web App.You need to prevent users from downloading ZIP files from Outlook Web App.The solution must ensure that users can download ZIP files by using Microsoft Office Outlook. What should you do？（）

• A、Configure the Content Filter agent.
• B、Configure the Attachment Filter agent.
• C、Create a managed folder mailbox policy.
• D、Create an Outlook Web App Mailbox policy.

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第13题：

Several users from the same location are reporting problems accessing the intranet server. An administrator has verified that no other remote areas are having issues connecting to the same server. Which of the following steps should the administrator perform NEXT?（）

• A、Determine what has changed
• B、Test a solution.
• C、Establish the most probable cause
• D、Escalate the problem to the right section

第14题：

A server has failed after a tested and scheduled change control has been implemented.  Which of the following is the FIRST thing the server technician should do？（）

• A、Perform a root cause analysis.
• B、Escalate the problem.
• C、Notify stakeholders.
• D、Establish a plan of action.

第15题：

A natural disaster has occurred and the administrator must return the network to a healthy status.Which of the following should the administrator do in this case?（）

• A、Follow the emergency action plan.
• B、Wait for an issue to be reported.
• C、Establish a new baseline.
• D、Determine if escalation is necessary.

第16题：

tony would like to make it easier for users of the video application to enter new doc using the “video form”, he’d like users to be able to create new “video” doc form within the view. Which one of the following should tony so to build this interface?（）

• A、create a view action that has the following formula：@command（[create]；”video”）
• B、create a form action that has the following formula：@command（[compose]；”video”）
• C、create a view action that has the following formula：@command（[compose]；”video”）
• D、create a database action that has the following formula：@command（[compose]；”video”）

第17题：

A customer has a database application that is accessed by a large number of people through a web interface from multiple remote locations.  Which of the following questions will provide the information necessary to design the best performing storage solution？（）

• A、How many web servers will be connected to the database？
• B、Will the database be run on a Windows solution？
• C、How many concurrent users will be accessing the database？
• D、What are the types of transactions run against the database？

第18题：

Users are reporting that they are still experiencing network issues even though a fix was recentlyapplied. Which of the following troubleshooting methodology steps is the administrator using?（）

• A、Escalating the problem
• B、Testing the solution and identifying the effects
• C、Continuing to gather information about the same symptoms
• D、Documenting the solution and the entire process

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