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单选题An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They re

题目
单选题
An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）
A

Turn over current design to Techline to create configurations 

B

Perform knowledge transfer of design requirements to Business Partner then disengage 

C

Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 

D

Work with business partner to engage Techline to create configurations

相似考题

1.A retail customer has just install an IBM option into their server， but the option is not working properly. Which the following should be checked to determine if the devices is supported in the server？（）A、IBM ServerProven siteB、System x Reference Library （xRef）C、COG Compatibility ListD、Hardware Compatibility List （HCL）

2.A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）A、The technical support specialist has completed a UNIX course at college.B、The technical specialist has supported several similar projects and has earned an IBM AIX certification.C、The technical support specialist’s company sells $3M of UNIX computer systems every year.D、The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.

3.A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）A、A solution sizing questionnaireB、Verify the customer has the proper racksC、A Technical Delivery AssessmentD、Verify the customer has enough cooling in the computer room

4.An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）A、The EMC storage specialist has not participated in the TDA meetingB、The FC HBAs are 4 Gbps technologyC、The Technical and Delivery Assessment review actions were not executedD、The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix

更多“单选题An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They re”相关问题

  • 第1题：

    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）

    • A、The customer used their IBM Customer Number
    • B、The customer has activated their base warranty
    • C、The customer purchased Remote Technical Support Servicepac
    • D、The customer escalated the issue to the Duty Manager

    正确答案:C

  • 第2题：

    An opportunity has been successfully won by a Business Partner in collaboration with IBM. Whohas responsibility for conducting the TDA process?（）

    • A、the customer alone 
    • B、the Business Partner 
    • C、IBM and the customer 
    • D、the Business Partner and IBM jointly

    正确答案:B

  • 第3题：

    An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）

    • A、Turn over current design to Techline to create configurations
    • B、Perform knowledge transfer of design requirements to Business partner then disengage
    • C、Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment （TDA）
    • D、Work with business partner to engage Techline to create configurations

    正确答案:C

  • 第4题：

    The account team is putting together a very complex solution for the customer.  During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified.  What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）

    • A、Use eConfig to configure and validate each pSeries and p5 system.
    • B、Engage Advanced Technical Support to review any outstanding technical issues.
    • C、Confirm with the customer that the solution design meets their requirements.
    • D、Perform a Pre-Install Solution Assurance Review to validate required power requirements.

    正确答案:C

  • 第5题：

    What is the correct stage in the sales process for a Pre-Sales Technical & Delivery Assessment (TDA)? （）

    • A、Before the first solution design meeting with the customer
    • B、After the solution design proposal is submitted to manufacturing for review
    • C、Once the customer has supplied the solution design specifications to the sales team
    • D、After the solution design is completed and before the proposal is submitted to the customer

    正确答案:D

  • 第6题：

    单选题
    An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）
    A

    Turn over current design to Techline to create configurations

    B

    Perform knowledge transfer of design requirements to Business partner then disengage

    C

    Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment （TDA）

    D

    Work with business partner to engage Techline to create configurations


    正确答案： A
    解析： 暂无解析

  • 第7题：

    单选题
    A customer has 6.5 TB with 146 GB 15k disk drives on an IBM System Storage DS8700. They want to add 15 TB using 300 GB 15k disk drives. The customer is concerned about performance and wants to know if the DS8700 has the performance capability.  What is the appropriate way to  model the performance（）
    A

    Disk Magic

    B

    Capacity Magic

    C

    test the workload at an IBM Benchmark Center

    D

    test the solution with IBM Storage Performance Center


    正确答案： C
    解析： 暂无解析

  • 第8题：

    单选题
    The account team is putting together a very complex solution for the customer.  During the solution design phase， many of the customer’s requirements have changed and additional requirements are being identified.  What should the pSeries technical specialist do to ensure the greatest possible customer satisfaction？（）
    A

    Use eConfig to configure and validate each pSeries and p5 system.

    B

    Engage Advanced Technical Support to review any outstanding technical issues.

    C

    Confirm with the customer that the solution design meets their requirements.

    D

    Perform a Pre-Install Solution Assurance Review to validate required power requirements.


    正确答案： D
    解析： 暂无解析

  • 第9题：

    单选题
    An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）
    A

    Turn over current design to Techline to create configurations 

    B

    Perform knowledge transfer of design requirements to Business Partner then disengage 

    C

    Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 

    D

    Work with business partner to engage Techline to create configurations


    正确答案： B
    解析： 暂无解析

  • 第10题：

    单选题
    An IBM Business Partner has sold a DS5020 and new IBM SAN switches to replace a customer EMC storage infrastructure. The customer dissatisfaction has arisen during the installation because according to the DS5020 interoperability matrix， two HP Proliant servers running Exchange have FC HBAs that are not supported. Which of the following is the most probable cause of the customer dissatisfaction（）
    A

    The EMC storage specialist has not participated in the TDA meeting

    B

    The FC HBAs are 4 Gbps technology

    C

    The Technical and Delivery Assessment review actions were not executed

    D

    The customer should have checked that the HBAs are supported according to the HP storage interoperability matrix


    正确答案： D
    解析： 暂无解析

  • 第11题：

    单选题
    The customer has recently installed a pSeries p5-570 with EMC attached disk storage.  After installation， the customer complained that the disk access appeared to be too slow.  How should the pSeries technical specialist best assist the customer？（）
    A

    Recommend the customer call EMC.

    B

    Recommend the customer call IBM hardware support.

    C

    Recommend the customer contact SupportLine.

    D

    Recommend the customer re-creates the volume groups.


    正确答案： D
    解析： 暂无解析

  • 第12题：

    单选题
    A customer has been working with your company to purchase an iDataPlex cluster. They have a configuration from IBM and are getting ready to place an order. Which should be done of the following？（）
    A

    A solution sizing questionnaire

    B

    Verify the customer has the proper racks

    C

    A Technical Delivery Assessment

    D

    Verify the customer has enough cooling in the computer room


    正确答案： C
    解析： 暂无解析

  • 第13题：

    Which of the following customer environments is addressed by IBM System Storage N series gateways?（）

    • A、 a customer with CIFS, NFS and GPFS requirements 
    • B、 a customer wanting to natively implement Easy Tier 
    • C、 a customer who has large block sequential write requirements 
    • D、 a customer who needs to consolidate multiple storage controllers under one managementinterface 

    正确答案:D

  • 第14题：

    An IBM System x Technical Expert has a prospective customer who is very excited about X5 and they are working on configurations.   During the process the customer has changed the design numerous times and has significantly increased the scope.  They recently selected a Business Partner who has been involved in the last few design changes. What steps should be taken to make sure the customer is satisfied with the solution?（）

    • A、Turn over current design to Techline to create configurations 
    • B、Perform knowledge transfer of design requirements to Business Partner then disengage 
    • C、Work with business partner to engage Techline to assist with configurations and request Technical and Delivery Assessment (TDA) 
    • D、Work with business partner to engage Techline to create configurations

    正确答案:C

  • 第15题：

    A UNIX customer has a Symmetrix DMX that has crashed three times in the past six months， causing data loss. The customer is shopping for an enterprise storage solution to provide point-in- time copy functionality without a fixed relationship to its primaries.  Which IBM solution best meets this customer’s requirements（）

    • A、IBM System Storage DS8700 andVolumeCopy
    • B、IBM System Storage DS8700 andFlashCopy
    • C、IBM System Storage DS8700 andFlashCopy with the NoCopy option
    • D、IBM System Storage DS8700 andFlashCopy with the Persistent option

    正确答案:B

  • 第16题：

    The pSeries technical specialist of a Premier Tier 1 Business Partner has been working on a design for a four LPAR p5-570 Express solution.  The specialist has received conflicting information regarding sharing the IDE DVD-RAM drive between different LPARs.  Who should the technical specialist contact to gain a definitive answer？（）

    • A、IBM BPSO
    • B、IBM Partnerline
    • C、IBM Distributor
    • D、IBM Supportline

    正确答案:B

  • 第17题：

    A customer has Symantec NetBackup installed and is concerned about restore times for a line ofbusiness server. Which IBM Tivoli Storage Manager feature addresses this customer’s concerns？（）

    • A、migration
    • B、collocation
    • C、compression
    • D、subfile backup

    正确答案:B

  • 第18题：

    单选题
    A customer has a large UNIX environment and has engaged a pSeries technical specialist to work on a solution with them.  Which of the following statements would best establish UNIX credibility with a knowledgeable customer？（）
    A

    The technical support specialist has completed a UNIX course at college.

    B

    The technical specialist has supported several similar projects and has earned an IBM AIX certification.

    C

    The technical support specialist’s company sells $3M of UNIX computer systems every year.

    D

    The technical support specialist has sold and installed at least a dozen Apple and iSeries systems with POWER processors.


    正确答案： C
    解析： 暂无解析

  • 第19题：

    单选题
    A UNIX customer has a Symmetrix DMX that has crashed three times in the past six months， causing data loss. The customer is shopping for an enterprise storage solution to provide point-in- time copy functionality without a fixed relationship to its primaries.  Which IBM solution best meets this customer’s requirements（）
    A

    IBM System Storage DS8700 andVolumeCopy

    B

    IBM System Storage DS8700 andFlashCopy

    C

    IBM System Storage DS8700 andFlashCopy with the NoCopy option

    D

    IBM System Storage DS8700 andFlashCopy with the Persistent option


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A customer has Symantec NetBackup installed and is concerned about restore times for a line ofbusiness server. Which IBM Tivoli Storage Manager feature addresses this customer’s concerns？（）
    A

    migration

    B

    collocation

    C

    compression

    D

    subfile backup


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    Which of the following customer environments is addressed by IBM System Storage N series gateways?（）
    A

     a customer with CIFS, NFS and GPFS requirements 

    B

     a customer wanting to natively implement Easy Tier 

    C

     a customer who has large block sequential write requirements 

    D

     a customer who needs to consolidate multiple storage controllers under one managementinterface 


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    A sales specialist is presented with a very large， complex opportunity. The customer is in the process of identifying business requirements.  Which of the following tasks is most important to position IBM as the leader to capture this opportunity？（）
    A

    Call the IBM Client Representative and ask the rep to influence the company’s executives.

    B

    Develop a strategy to better understand and possibly influence the customer’s success criteria.

    C

    Using IBM’s opportunity management system， request a technical team be formed to design a solution.

    D

    Nominate the customer for a funded IBM Server Consolidation study.


    正确答案： C
    解析： 暂无解析

  • 第23题：

    单选题
    A customer is installing a new x3850 X5 server and has purchased a warranty upgrade on the server to 24 x 7 four hour response. The customer requested IBM help with setting up the RAID adapter. The customer was told IBM would not help them. Which of the following should be verified first？（）
    A

    The customer used their IBM Customer Number

    B

    The customer has activated their base warranty

    C

    The customer purchased Remote Technical Support Servicepac

    D

    The customer escalated the issue to the Duty Manager


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    What is the correct stage in the sales process for a Pre-Sales Technical & Delivery Assessment (TDA)? （）
    A

    Before the first solution design meeting with the customer

    B

    After the solution design proposal is submitted to manufacturing for review

    C

    Once the customer has supplied the solution design specifications to the sales team

    D

    After the solution design is completed and before the proposal is submitted to the customer


    正确答案： D
    解析： 暂无解析

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