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单选题A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）A “It is a message that informs the technician of what hardwar

题目
单选题
A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）
A

“It is a message that informs the technician of what hardware needs to be replaced.”

B

“A bluescreen message is just another name for an error.”

C

“It provides the technician with more information about the problem.”

D

“It is a complex message that is very difficult to explain to those who are not familiar with computers.”

相似考题

1.Electronic mail and filing permit a user to compose and transmit a message on an office(71)system. In the early 1970s, the ARPANET community developed a number of such systems which have been heavily used. Through standard message format(72), several hundred different computers and electronic mail interfaces are specification of how(73)and return addresses should appear on envelopes and which sizes are allowable for envelopes. In the electronic message world, they describe what(74)of characters are required at the(75)of a message to identify the sending and receiving mailboxes.A．robotizationB．automationC．dynamicD．action

2.A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()A. Warn the userB. Report through proper channelsC. Wipe the driveD. Give the computer back to the user

3.Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?()A. Put all other work orders on hold and assist the user with all their computer issues.B. Have another technician take over support calls for this user.C. Explain that the user needs to fill out a work order for the computer problems.D. Ask the user to call another technician for more in-depth assistance.

4.A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: telnetcomputernamE. 3389” and also gets the same error message.Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?（）A. The antivirus software is blocking the incoming connection.B. The ISP is blocking Remote Desktop at their end.C. The RDP connection has been configured to use a non-standard port.D. The telnet service has not been installed.

参考答案和解析
正确答案： A
解析： 暂无解析
更多“单选题A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）A “It is a message that informs the technician of what hardwar”相关问题

  • 第1题：

    A Windows user is trying to get to a shared folder on a server but is receiving an error message that multiple connections to the same resource are not allowed. Which of the following tools can the technician use from the user’s workstation to get the user reconnected as quickly as possible？（）

    • A、nbtstat with the/reload parameter
    • B、nbtstat with the/resolved parameter
    • C、net use with the/delete parameter
    • D、net use with the/persistent parameter

    正确答案:C

  • 第2题：

    Which of the following would be the BEST process for the technician to follow when beginning to diagnose a unit at a customers site？（）

    • A、Check the printers error log， and then inform the primary user what the issue is.
    • B、Go directly to the printer and investigate any issues that are found.
    • C、Investigate the printers status， then ask the primary user to write down what they think is wrong.
    • D、Gather information from the primary user， and then evaluate the printers condition.

    正确答案:D

  • 第3题：

    A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）

    • A、Record the solution in the appropriate logs for future use.
    • B、Ask the user who reported the issue what past documentation they have.
    • C、Ask the user who reported the issue to explain the symptoms in detail.
    • D、Record what steps should be taken to resolve the issue.

    正确答案:C

  • 第4题：

    A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）

    • A、“It is a message that informs the technician of what hardware needs to be replaced.”
    • B、“A bluescreen message is just another name for an error.”
    • C、“It provides the technician with more information about the problem.”
    • D、“It is a complex message that is very difficult to explain to those who are not familiar with computers.”

    正确答案:C

  • 第5题：

    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）

    • A、 Guest user account
    • B、 Limited user account
    • C、 Power user account
    • D、 Administrator user account

    正确答案:A

  • 第6题：

    单选题
    Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）
    A

    After an unsuccessful reboot

    B

    If a user’s IP address has been spoofed

    C

    After using IPCONFIG /RELEASE

    D

    If the computer has an ARP address conflict


    正确答案： C
    解析： 暂无解析

  • 第7题：

    单选题
    A virus has been removed from the user’s machine, but the user still cannot access the Internet.Which of the following should the technician check NEXT?（）
    A

    Disable port forwarding on the router.

    B

    Reboot to Safe Mode and see if the Internet is accessible.

    C

    Format the machine and reinstall the OS.

    D

    Check the web browser’s proxy settings.


    正确答案： D
    解析： 暂无解析

  • 第8题：

    单选题
    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）
    A

    Agree with the user’s complaints

    B

    Clarify the user’s statements

    C

    Minimize the user’s criticism

    D

    Shadow the other technician on the next repair


    正确答案： C
    解析： 暂无解析

  • 第9题：

    单选题
    Your company has an Active Directory domain. A user attempts to log on to the domain from a client computer and receives the following message： "This user account has expired Ask your administrator to reactivate the account." You need to ensure that the user is able to log on to the domain. What should you do（）
    A

    Modify the properties of the user account to set the account to never expire.

    B

    Modify the properties of the user account to extend the Logon Hours setting.

    C

    Modify the properties of the user account to set the password to never expire.

    D

    Modify the default domain policy to decrease the account lockout duration.


    正确答案： D
    解析： 暂无解析

  • 第10题：

    单选题
    A user has been having difficulty with their PC. Which of the following is the BEST response atechnician should give when a user asks for the definition of a particular bluescreen message?（）
    A

    “It is a message that informs the technician of what hardware needs to be replaced.”

    B

    “A bluescreen message is just another name for an error.”

    C

    “It provides the technician with more information about the problem.”

    D

    “It is a complex message that is very difficult to explain to those who are not familiar with computers.”


    正确答案： A
    解析： 暂无解析

  • 第11题：

    单选题
    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）
    A

    Warn the user

    B

    Report through proper channels

    C

    Wipe the drive

    D

    Give the computer back to the user


    正确答案： B
    解析： 暂无解析

  • 第12题：

    单选题
    A user is trying to use Remote Desktop to connect to another computer on the LAN. Theconnection fails. The technician opens up a command prompt and types the following: “telnetcomputernamE. 3389” and also gets the same error message. Which of the following is the MOSTlikely cause of this error, assuming that the OS firewall has been disabled?（）
    A

    The antivirus software is blocking the incoming connection.

    B

    The ISP is blocking Remote Desktop at their end.

    C

    The RDP connection has been configured to use a non-standard port.

    D

    The telnet service has not been installed.


    正确答案： C
    解析： 暂无解析

  • 第13题：

    You need to design the storage of the loan response message. Which actions or actions should you perform?（）

    • A、Use the xml data type to store the message.
    • B、Use a user-defined data type to store the message.
    • C、Use the nvarchar（max） data type to store the message.
    • D、Use a check constraint to validate that the correct tags are used.
    • E、Use an XML schema definition （XSD） to validate that the correct tags are used.
    • F、Use a foreign key constraint to validate that the correct tags are used.

    正确答案:A,E

  • 第14题：

    A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

    • A、Agree with the user’s complaints
    • B、Clarify the user’s statements
    • C、Minimize the user’s criticism
    • D、Shadow the other technician on the next repair

    正确答案:B

  • 第15题：

    A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

    • A、Warn the user
    • B、Report through proper channels
    • C、Wipe the drive
    • D、Give the computer back to the user

    正确答案:B

  • 第16题：

    Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）

    • A、Put all other work orders on hold and assist the user with all their computer issues.
    • B、Have another technician take over support calls for this user.
    • C、Explain that the user needs to fill out a work order for the computer problems.
    • D、Ask the user to call another technician for more in-depth assistance.

    正确答案:C

  • 第17题：

    单选题
    Which of the following describes the BEST course of action when a user continuously calls atechnician with computer issues instead of the helpdesk?（）
    A

    Put all other work orders on hold and assist the user with all their computer issues.

    B

    Have another technician take over support calls for this user.

    C

    Explain that the user needs to fill out a work order for the computer problems.

    D

    Ask the user to call another technician for more in-depth assistance.


    正确答案： A
    解析： 暂无解析

  • 第18题：

    单选题
    Which of the following is the BEST way to make sure the network printer is automatically installed when the user logs on？（）
    A

    Log onto the user’s computer as a local administrator and install the printer.

    B

    Make sure the user has permission to print to the printer.

    C

    Create and implement a logon script.

    D

    After the user has logged on， install the printer.


    正确答案： B
    解析： 暂无解析

  • 第19题：

    单选题
    A technician has a user that consistently picks up viruses and malware no matter what kind ofsoftware is installed to prevent infection. Which of the following should be a cost-effective logical step in preventing future infections?（）
    A

    Place the user behind a high end NIPS device.

    B

    Migrate the user to a Virtual Machine environment.

    C

    Educate the user on browsing habits.

    D

    Install multiple antivirus programs on the machine to decrease the chances for infection.


    正确答案： A
    解析： 暂无解析

  • 第20题：

    单选题
    A Windows user is trying to get to a shared folder on a server but is receiving an error message that multiple connections to the same resource are not allowed. Which of the following tools can the technician use from the user’s workstation to get the user reconnected as quickly as possible？（）
    A

    nbtstat with the/reload parameter

    B

    nbtstat with the/resolved parameter

    C

    net use with the/delete parameter

    D

    net use with the/persistent parameter


    正确答案： C
    解析： 暂无解析

  • 第21题：

    单选题
    A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）
    A

    Com+.log

    B

    System Log

    C

    Security Log

    D

    Application Log


    正确答案： B
    解析： 暂无解析

  • 第22题：

    单选题
    A technician deploys a computer in a public library and wants to give the ability for a user without an account to use the computer with limited permission. Which of the following accounts would the technician setup？（）
    A

     Guest user account

    B

     Limited user account

    C

     Power user account

    D

     Administrator user account


    正确答案： B
    解析： 暂无解析

  • 第23题：

    单选题
    Which of the following would be the BEST process for the technician to follow when beginning to diagnose a unit at a customers site？（）
    A

    Check the printers error log， and then inform the primary user what the issue is.

    B

    Go directly to the printer and investigate any issues that are found.

    C

    Investigate the printers status， then ask the primary user to write down what they think is wrong.

    D

    Gather information from the primary user， and then evaluate the printers condition.


    正确答案： A
    解析： 暂无解析

  • 第24题：

    单选题
    A network technician is troubleshooting a network issue that has just been reported. Which of thefollowing troubleshooting steps should the technician take FIRST to help resolve this issue?（）
    A

    Record the solution in the appropriate logs for future use.

    B

    Ask the user who reported the issue what past documentation they have.

    C

    Ask the user who reported the issue to explain the symptoms in detail.

    D

    Record what steps should be taken to resolve the issue.


    正确答案： C
    解析： 暂无解析

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