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单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A The network connection

题目
单选题
Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
A

The network connection is unavailable.

B

The printer is offline.

C

The user does not have the proper security permissions.

D

The print spooler is stopped.

相似考题

1.A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.

2.A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）A、The drum is faulty.B、The print buffer is full.C、The printer is out of toner.D、The fuser is faulty.

3.The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）A、The printer needs to be power cycled to clear the job.B、The print server’s queue needs to be checked.C、The printer needs to be set to factory defaults.D、The user’s workstation needs to be rebooted.

4.Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer. Which of the following is the MOST likely cause of the problem?()A. Corrupted print spooler softwareB. Memory leak in one of the print driversC. The disk drive is out of free spaceD. Memory leak in the print spooler

更多“单选题Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A The network connection ”相关问题

  • 第1题：

    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）

    • A、The network connection is unavailable.
    • B、The printer is offline.
    • C、The user does not have the proper security permissions.
    • D、The print spooler is stopped.

    正确答案:B

  • 第2题：

    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）

    • A、No IP address on the printer
    • B、Paper jam in the paper feed tray
    • C、Improper DNS settings on the printer
    • D、Broken LCD screen on the printer

    正确答案:A

  • 第3题：

    A user reports that they are unable to print to a remote printer. Which of the following should the technician check FIRST？（）

    • A、Printer driver
    • B、Protocol stack
    • C、Network connectivity
    • D、Correct patch application

    正确答案:C

  • 第4题：

    You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The sales department frequently prints multiple-page presentation graphics， which take a long time to print. Users in other departments who have short messages to print must wait an unnecessarily long time for their jobs to print. You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrative effort. What should you do？ （）

    • A、Configure the priority of the printer to 50. Add a new printer， and set the priority to 1.  For the new printer， deny Print permission for users in the sales department.
    • B、Configure the priority of the printer to 50. Add a new printer， and set the priority to 95  For the new printer， deny Print permission for users in the sales department.
    • C、Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the sales department.
    • D、Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when graphic-intensive print jobs are printing.

    正确答案:B

  • 第5题：

    Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）

    • A、Install a new print device. Reconfigure the printer to send print jobs to the new print device.
    • B、Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.
    • C、Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.
    • D、Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.

    正确答案:B

  • 第6题：

    单选题
    You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）
    A

    Install a second instance of the printer. Redirect the original printer to the new printer.

    B

    Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.

    C

    Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.

    D

    Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.


    正确答案： C
    解析： 暂无解析

  • 第7题：

    单选题
    You are the administrator of a Windows 2000 Professional computer that has a shared printer. Several departments in your company use the shared printer. The sales department frequently prints multiple-page presentation graphics， which take a long time to print. Users in other departments who have short messages to print must wait an unnecessarily long time for their jobs to print. You want to improve the efficiency of printing for all users who use the shared printer. You want to accomplish this with the least amount of administrative effort. What should you do？ （）
    A

    Configure the priority of the printer to 50. Add a new printer， and set the priority to 1.  For the new printer， deny Print permission for users in the sales department.

    B

    Configure the priority of the printer to 50. Add a new printer， and set the priority to 95  For the new printer， deny Print permission for users in the sales department.

    C

    Monitor the print queue， and raise the priority of all the print jobs that are sent by users who are not members of the sales department.

    D

    Delete the old printer. Add a new printer， and set the priority to a higher value. Pause the print queue only when graphic-intensive print jobs are printing.


    正确答案： B
    解析： The Sales department has long-running printing jobs that are blocking the print device for long periods of time. In order to give the other departments’ print jobs higher priority than the Sales department’s print jobs， we create a new printer with higher priority. We deny print permission for the Sales department on the new printer.

  • 第8题：

    单选题
    A network printer will not print. The printer is online and visible. All the print jobs complete but the printer will not operate. Which of the following is the MOST likely cause?（）
    A

    The drum is faulty.

    B

    The print buffer is full.

    C

    The printer is out of toner.

    D

    The fuser is faulty.


    正确答案： A
    解析： 暂无解析

  • 第9题：

    单选题
    A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）
    A

    Restart the print job in the print queue.

    B

    Print a test page from the printer properties.

    C

    Run the Add Printer Wizard.

    D

    Restart the print spooler service.


    正确答案： C
    解析： 暂无解析

  • 第10题：

    单选题
    You have a print server that runs Windows Server 2003 Service Pack 2 (SP2). Users report that print jobs are not printing. Users also report that they do not receive any error messages. Younotice a large number of jobs in the print queue. You attempt to delete some jobs from the queue and notice that the jobs remain in the queue. You need to ensure that users can print successfully. What should you do? （）
    A

    Restart the Print Spooler service.

    B

    Pause the printer, and then restart the printer.

    C

    Take ownership of the printer, and then delete the print jobs.

    D

    Assign the Manage Documents permission to the users connected to the printer.


    正确答案： C
    解析： 暂无解析

  • 第11题：

    单选题
    The network printer is locking up and printing garbled text. When the user cancels the job fromtheir local print queue, nothing happens. Which of the following is the MOST likely cause?（）
    A

    The printer needs to be power cycled to clear the job.

    B

    The print server’s queue needs to be checked.

    C

    The printer needs to be set to factory defaults.

    D

    The user’s workstation needs to be rebooted.


    正确答案： C
    解析： 暂无解析

  • 第12题：

    单选题
    A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）
    A

    Cycle the power on the network printer.

    B

    Verify the network cable is connected to the printer.

    C

    Reinstall the printer driver.

    D

    Restart the print spooler service.


    正确答案： A
    解析： 暂无解析

  • 第13题：

    A user needs assistance in troubleshooting a printing problem. The print job seems to process correctly at the workstation but never comes out of the printer. Which of the following should atechnician recommend?（）

    • A、Restart the print job in the print queue.
    • B、Print a test page from the printer properties.
    • C、Run the Add Printer Wizard.
    • D、Restart the print spooler service.

    正确答案:D

  • 第14题：

    Memory utilization by the print spooler process is constantly climbing after users begin to print to acertain type of printer.  Which of the following is the MOST likely cause of the problem？（）

    • A、 Corrupted print spooler software
    • B、 Memory leak in one of the print drivers
    • C、 The disk drive is out of free space
    • D、 Memory leak in the print spooler

    正确答案:B

  • 第15题：

    You are the network administrator for The network includes three office locations. Each office has one Windows Server 2003 computer that functions as a file and print server. This server hosts home folders for network users. In each office, a single printer is installed on the file and print server. The local help desk technicians have the necessary permissions to manage printers. A user named King notifies the local help desk that his documents are not printing. A help desk technician finds a list of documents waiting in the print queue. No user can successfully print. The technician cannot delete documents from the queue. You need to restore printing capabilities. What should you do?（）

    • A、Install a second instance of the printer. Redirect the original printer to the new printer.
    • B、Stop and restart the Print Spooler service. Ask users to resubmit the documents for printing.
    • C、Pause the printer. Reconfigure the print queue to hold mismatched documents. Unpause the printer.
    • D、Install a second instance of the printer. Delete the original printer. Direct King to resubmit the documents for printing.

    正确答案:B

  • 第16题：

    You are the administrator of a network where many print devices are being used. A user Mike complains that whenever he sends a print job to a printer named Int_Prn, the printout is illegible. What is the most likely cause of this problem?（）

    • A、Incorrect spooler setting
    • B、Incorrect network protocol
    • C、The spooler service is malfunctioning or has crashed
    • D、Incorrect page size
    • E、Incorrect paper size
    • F、Incorrect driver 

    正确答案:F

  • 第17题：

    A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）

    • A、Restart the print spooler service
    • B、Delete the files in C:/Windows/Spool32
    • C、Delete all print jobs after the first one
    • D、Print a Windows test page

    正确答案:A

  • 第18题：

    单选题
    Several users report that they are unable to print to a new printer recently installed. The technician is unable to ping the printer. Which of the following is the MOST likely cause?（）
    A

    No IP address on the printer

    B

    Paper jam in the paper feed tray

    C

    Improper DNS settings on the printer

    D

    Broken LCD screen on the printer


    正确答案： A
    解析： 暂无解析

  • 第19题：

    单选题
    Your company network consists of a single Active Directory domain named The network has a print server running Windows 2003 Server. A single printer is installed on the print server. Technicians in the IT Support department have the necessary permissions to manage printers on the print server. You are a member of the Domain Admins group. A user in the Accounts department reports that his documents are not printing. A technician named John examines the print queue and finds a list of documents waiting to be printed. John tries to delete the documents from the queue but is unsuccessful. You need to enable users to successfully print. What should you do?（）
    A

    Install a new print device. Reconfigure the printer to send print jobs to the new print device.

    B

    Stop and restart the Print Spooler service on the print server. Instruct users to resubmit their print jobs.

    C

    Install a second instance of the printer. Configure the print queue to hold mismatched documents. Redirect the original printer to the new printer.

    D

    Install a second instance of the printer. Delete the original printer. Instruct users to resubmit their print jobs.


    正确答案： C
    解析： 暂无解析

  • 第20题：

    单选题
    A user’s document will not print, and as a result sends the same print job several times to the printer. A technician notices that the print queue is still waiting for the first job to finish before printing successive jobs. Which of the following would BEST resolve this issue?（）
    A

    Restart the print spooler service

    B

    Delete the files in C:/Windows/Spool32

    C

    Delete all print jobs after the first one

    D

    Print a Windows test page


    正确答案： A
    解析： 暂无解析

  • 第21题：

    单选题
    Memory utilization by the print spooler process is constantly climbing after users begin to print to acertain type of printer.  Which of the following is the MOST likely cause of the problem？（）
    A

     Corrupted print spooler software

    B

     Memory leak in one of the print drivers

    C

     The disk drive is out of free space

    D

     Memory leak in the print spooler


    正确答案： C
    解析： 暂无解析

  • 第22题：

    单选题
    You are the administrator of a network where many print devices are being used. A user Mike complains that whenever he sends a print job to a printer named Int_Prn, the printout is illegible. What is the most likely cause of this problem?（）
    A

    Incorrect spooler setting

    B

    Incorrect network protocol

    C

    The spooler service is malfunctioning or has crashed

    D

    Incorrect page size

    E

    Incorrect paper size

    F

    Incorrect driver 


    正确答案： D
    解析： When the printout is illegible or show garbage value then there is a problem with the printer driver. You should install the correct print driver. 
    You have the option to print your documents directly from the printer without spooling.  
    If network protocol is incorrect, then there will be no connectivity of the mike computer with the print server and he was unable to send the print job to the print server. 
    If there would be a problem in the spooler service then no documents could be printed even the garbage value. 
    Other choices are irrelevant to the given scenario.

  • 第23题：

    单选题
    Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）
    A

    The network connection is unavailable.

    B

    The printer is offline.

    C

    The user does not have the proper security permissions.

    D

    The print spooler is stopped.


    正确答案： B
    解析： 暂无解析

  • 第24题：

    单选题
    Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer.  Which of the following is the MOST likely cause of the problem？（）
    A

    Corrupted print spooler software

    B

    Memory leak in one of the print drivers

    C

    The disk drive is out of free space

    D

    Memory leak in the print spooler


    正确答案： C
    解析： 暂无解析

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