单选题A solution provider has identified a number of risks with a configuration in a customer’s request for bid.  What is the most appropriate action to take to mitigate those risks for the customer？（）A Decide not to bid.B Provide a solution in the bid.C Pro

第1题：

Upon announcement，the specific details surrounding the Virtual I/O Server requirements and performance are still being defined.  The customer has engaged IBM to provide a server consolidation solution and would like to take advantage of the VIO Server benefits. How should the pSeries technical specialist best address this？（）

• A、Design the solution and present it confidently so the customer does not question it.
• B、Design the solution and ensure the customer understands the unknowns with the new technology.
• C、Explain to the customer that the VIO Server does not benefit them when doing server consolidation so it has not been configured.
• D、Explain to the customer that the details surrounding the VIO Server have not been clearly defined so designing a solution is premature.

第2题：

A customer is planning a combined solution of a 2 node SVC and DS8700 with 128x300 GB FC disks. During the TDA the reviewer compares the machine configuration with the customer’s expectations.  Which of the following customer requirements must be considered（）

• A、the number of SAN ports required by the solution
• B、thin provisioning is mandatory
• C、the solution needs to support RAID 0
• D、the solution needs to be supported by the VMware Site Recovery Manager

第3题：

A customer had been given a proposal for a p5-570 6-way 32GB system running in Full Partition mode.  After review， the customer asked that the configuration be modified to enhance the reliability and availability of the solution.  However， the customer does not want to pay for HACMP or additional machines.  What change would be most likely to improve the reliability of the solution？（）

• A、Add CUoD memory.
• B、Provide CUoD processors.
• C、Provide redundant disks on separate SCSI buses.
• D、Add redundant power supplies in the p5-570 CEC （Central Electronics Complex）.

第4题：

A customer is looking for a solution to provide high performance storage. A competing vendor has proposed a solution based on a loosely coupled model of 1Gbps iSCSI and SATA disks. What alternative solution could be proposed that is cost-effective and high-performance?（）

• A、DS8000
• B、HDS VSP
• C、EMC V-Max standard configuration
• D、XIV system 15 module configuration

第5题：

A customer is ready to order a pSeries solution.  However， the pSeries technical specialist is unsure whether the customer preferred the fibre channel or the external SCSI disk attachment option.  What is the most appropriate action for the specialist to take next？（）

• A、Ask the customer to confirm which option is best for their environment.
• B、Order the fibre channel option and purchase a converter later if necessary.
• C、Order both SCSI and fibre channel adapters to cover both potential options.
• D、Inform the customer that fibre channel was selected for performance reasons.

第6题：

What is the primary purpose of the Technical and Delivery Assessment (TDA)?（）

• A、Identify, assess, and mitigate technical risks.
• B、Verify pricing and gather components for special bid submission.
• C、Verify the proposed solution will fit within the customer's budget.
• D、Review competitive offerings, system performance and delivery schedules.

第7题：

A solution provider has identified a number of risks with a configuration in a customer’s request for bid.  What is the most appropriate action to take to mitigate those risks for the customer？（）

• A、Decide not to bid.
• B、Provide a solution in the bid.
• C、Provide a disclaimer in the bid.
• D、Discuss options with the customer.

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第13题：

A frustrated and angry customer calls in with a system that does not work. Which of the following is the FIRST course of action for a technician to take?（）

• A、Transfer the customer to another technician, who can allocate more time to the issue.
• B、Maintain a positive attitude and offer them the cheapest solution possible to satisfy them.
• C、Listen to what the customer has to say and calmly recommend the best course of action.
• D、Use technical language to demonstrate knowledge and expertise to the customer.

第14题：

A business partner wants to identify risks， develop action plans to manage the risks， and confirm resources required for a successful implementation of a BladeCenter solution to their customer. Which addresses this situation of the following？（）

• A、Conduct a TDA
• B、Use IBM System xConfiguratioin and Option Guide （COG）
• C、UsexREF
• D、Conduct aServerProven Opportunity Request for Evaluation （SPORE）

第15题：

A customer wants to upgrade an existing pSeries system.  In addition to retrieving the IBM configuration records， what else should be done to ensure an accurate upgrade quote is provided？（）

• A、Request that the pSeries technical specialist provide the discount percentage to the customer.
• B、Run both eConfig and PCRS6000 to ensure that both configurators provide the same upgrade quote.
• C、Confirm with the customer that the installed inventory accurately reflects what is actually installed.
• D、Provide options to the customer so they can choose the most appropriate upgrade for their environment.

第16题：

A solution provider has proposed a pSeries solution to a new customer.  The solution is complex with a number of technologies that are new to the customer. They have a tight timeline for implementation.  The solution provider has not been able to get a clear understanding as to how the customer will backup the system.  What would be the most appropriate action to address the risks with this solution？（）

• A、Sell Sysback
• B、Conduct a SAR
• C、Sell Supportline
• D、Provide a project timeline

第17题：

When designing a single tier AIX database solution for a customer， what other technical specialist would be most instrumental in putting together a total solution and why？（）

• A、xSeries specialist，as the customer may have some Intel-based systems.
• B、Hardware customer engineer，as they will be installing the entire solution.
• C、Services specialist，as they can provide education recommendations for the entire solution. 
• D、Storage specialist，as the customer may need disk to store the data and tape to backup the data.

第18题：

An IBM technician specialist has a prospective customer who is excited about eX5 and is working on configuration for a very large complex opportunity. During the engagement the customer has changed the design several times and has significantly increased the scope. The customers recently selected a Business Partner who has been involved in the last few design changes. What steps should the IBM technician specialist take to make sure the customer is satisfied with the solution？（）

• A、Turn over current design to Techline to create configurations
• B、Perform knowledge transfer of design requirements to Business partner then disengage
• C、Work with Business Partner to engage Techline to assist with configuration and request technical and Delivery Assessment （TDA）
• D、Work with business partner to engage Techline to create configurations

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