A technician accesses a corporate users hard drive and notices that there are inappropriate images in their My Documents folder. Accessing this kind of material is a clear violation of company policy. Which of the following should the technician do? ()
第1题:
A technician needs to manage a switch by using the management port on the back of the switch.Which of the following cables would the technician use?()
第2题:
In regard to a hub and spoke Frame-Relay data network, what kind of physical network is it classified as?()
第3题:
Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?()
第4题:
In what two ways does the Cisco SR 520 Secure Router complement the Cisco Smart Business Communications System? ()
第5题:
A technician is renaming files on a PC from a command prompt and is currently in the root of driveC: Which of the following commands should the technician use to move to a different directory? ()
第6题:
A technician needs to find an end of a network cable drop. Which of the following tools would the technician use?()
第7题:
A technician is troubleshooting a lack of Internet connectivity affecting their entire office. The technician suspects the issue is with their Internet Service Provider failing to provide service.Which of the following command line tools should the technician use to BEST test this theory?()
第8题:
A client asks a technician to add a DVD+R burner to a computer system. The technician does this and successfully tests the drive. Three weeks later, the client calls and says that the burner is no longer working. The technician learns that the drive reads CDs and DVDs, but will no longer burn DVDs. When arriving on site, what is the FIRST action that the technician should take?()
第9题:
The technician plugged a USB 2.0 device into a USB 1.1 port.
The technician needs to reboot the computer for the device to work.
The technician plugged a USB 1.1 device into a USB 2.0 port.
The front panel connectors are not plugged into the motherboard.
第10题:
The technician should always bend at the waist and lift with their arms.
The technician should seek assistance from an available customer.
The technician should always bend at the waist and lift with their back.
The technician should get assistance from another technician.
第11题:
Resolution
Colors
Dots per inch
Refresh rate
第12题:
Enable TPM
Enable BIOS password
Disable TPM
Boot sequence
第13题:
教师在做教案的过程中,想截取图片中的一部分,则教师可以通过哪些软件来完成此任务?()
第14题:
A technician plugs a USB device into the front panel of a desktop computer and nothing happens.The technician knows that plug-n-play is enabled. Which of the following BEST describes a possible cause to this issue?()
第15题:
A technician purchases a new 120 GB IDE hard disk to use in an old server as a swap drive. After adding the drive to the server, the technician discovers that the operating system does not detect the drive. After rebooting the server, the technician notices the drive is missing from POST and comes to the conclusion that the BIOS needs to be updated. The technician downloads the latest version of the BIOS update from the manufacturer website. Which action should the technician take next?()
第16题:
A technician installed a new application on a Windows XP desktop. When the technician tries to launch the application it crashes. Which of the following can the technician use to troubleshoot the application?()
第17题:
A technician installed a new application on a Windows XP desktop. After the application wasinstalled, the technician rebooted the desktop and received a bluescreen error. Which of thefollowing steps should the technician perform?() (Select TWO).
第18题:
A customer calls in, talking constantly without allowing time for the technician to answer or ask questions. The technician decides to place the customer on hold to work on another issue and misses what the customer’s problem was. When the customer is finished explaining the issue, the technician asks the customer to summarize the problem again, which angers the customer. How could the technician have better handled the situation to avoid such a confrontation?()
第19题:
The technician notices that one of the wires in a CAT5 cable is cut in half. Which of the followingconnectivity issues did the technician discover?()
第20题:
Boot into Safe Mode
Replace the motherboard
Uninstall the application
Replace the hard drive
Install more RAM
第21题:
Allow the user to demonstrate expertise.
Do not argue; empathize with the user, and offer to help.
Ask the user to watch as the technician diagnoses and corrects the problem.
Document each of the steps to replicate at a later time.
第22题:
Thin Model
Thick Client
Port Forwarding
Clientless Access
Layer 3 Network Access
第23题:
backup the BIOS configuration to use later
install the BIOS update from a command prompt
create a bootable floppy and copy the BIOS update tools to the floppy
read the manufacturer’s guidelines and recommendations on installing the update