问答题Practice 5　　● You are on a business trip to one of your company’s factories in Paris to inspect some machines in trouble. You are asked to report to your Department Manager about your work progress there.　　● Write a memo　　● telling him what you have do

Practice 12　　● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in servicing and maintenance costs.　　● Write a memo of 30—40 words to your Head of Department saying:　　● where you read about the new pump,　　● why you think it could be a good investment,　　● how you might get more information about it.

Practice 6　　● You are the line manager in a large company. You have been informed that your marketing manager had an outstanding performance and deserved a reward.　　● Write a memo to him:　　● informing him about the reward　　● explaining why the reward is given　　● saying what the reward is going to be　　● Write 40-50 words.

Practice 5　　●You made a mistake and lost some useful materials on your computer.　　●Write a message to Kazuko, one of your colleague, saying:　　● What has happened;　　● Why you come to him for help;　　● You hope him to do it in no time.　　●Write about 30—40 words.

Practice 11　　● You are the Manager of a small printing company. A new employee, Mark McCabe, is joining your company on 10th May.　　● Write a short memo to your office administrator.　　● Saying who is starting work and when;　　● Telling him what Mark McCabe’s desk should be put;　　● Suggesting where Mark McCabe’s job will be.　　● Write 30—40 words on your answer sheet.

Practice 1　 Suppose you have made an appointment with your friend at 5 p.m., but you have some urgent business to attend to and have to cancel your appointment. Write a note to your friend.　 (1) explaining why you have to cancel your appointment　 (2) making an apology for that　 (3) telling him how you plan to make up for it　 You should write approximately 100 words. Do not sign your own name at the end of your note. Use “Wang Lin” instead.

Practice 5　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN…?　　Selecting a secretary for the general manager　　● Qualifications　　● Related work experience　　B  WHAT IS IMPORTANT WHEN…?　　Cancelling a business meeting　　● Making an apology　　● Reasons for cancellation　　C  WHAT IS IMPORTANT WHEN…?　　Motivating staff　　● Bonuses offered　　● Pleasant working environment

Practice 2　　● Recently your company is planning to bid for hosting an exhibition and now the manager of your company has asked you to write a letter to the organizing committee to introduce your company to them.　　● Write a letter to introduce the details about your company.　　● introducing the department structure and service,　　● introducing previous exhibitions you have hosted,　　● expressing your confidence in the success if you are permitted to host it.

Practice 5　　● You are a department manager at a large IT company. Next week you are going to Beijing to discuss an important contract.　　● Write a note to your assistant:　　●Saying when you want to leave and return;　　●Asking him to book flights;　　●Telling him in which hotel to book a room.　　● Write 40-50 words on your separate sheet.

Practice 8　　● You work for a company, which produces laser printers. You are visiting another company, Softcell, to buy some computer software for your department. They have expressed an interest in your company’s printer and you would like to take twenty brochures and three sample printers with you.　　● Write a short note to Mr. Jim Asana, the sales manager.　　● Ask for his permission to take these items;　　● Explain why you want them;　　● Mention the time and date when you want to collect them.　　● Write 30—40 words on your answer sheet.

Practice 2　　● You work in a company which deals with industrial waste. You have read about a new kind of pump which could save your company thousands of dollars in service and maintenance costs.　　● Write a memo to your Head of Department saying:　　● where you read about the new pump　　● why you think it could be a good investment　　● how you might get more information about it.　　● Write 40—50 words on a separate sheet.

Practice 1　　● You work for a large company. You are going to be transferred to another department within your company.　　● Write an email to all staff:　　● telling them which department you are moving to　　● saying when you will be moving department　　● explaining what your new responsibility will be.　　● Write 40-50 words.

Write a memo in about 50 words. You are the Personnel Manager of a company, and have been approached by your IT Department to recruit three new members of staff. Write a memo to Miss Kate Bush, the Manager of the IT Department, ·informing her you have received over 100 applications and have selected 10 candidates for interview, ·telling her you will write to the candidates inviting them for interview, and ·asking her to tell you the time and the place of the interview.

Practice 5　　● Your company has decided to invest some of this year’s exceptionally high profits in one of the following areas:　　● New company buses　　● Culture comparative Courses　　● Special bonus payments.　　● You have been asked to write a report recommending how the profits should be invested and what benefits they would bring respectively.　　● Write 200-250 words on your Answer Sheet.

Practice 2　　‘Mini presentation’—about 6 minutes　　In this part of the test you are asked to give a short talk on a business topic. You have to choose one of the topics from the three below and then talk for about one minute. You have one minute to prepare your ideas.　　A  WHAT IS IMPORTANT WHEN…?　　NEGOTIATING　　● COMPROMISE　　● DISPUTE　　●...　　B  WHAT IS IMPORTANT WHEN…?　　EMPLOYING TECHNICAL WRITERS　　● BEING ABLE TO WRITE WELL　　● MEETING TIGHT DEADLINES　　●...　　C  WHAT IS IMPORTANT WHEN…?　　MANAGING A COMPANY　　● COMMUNICATION　　● EXECLLENT MANAGER　　●...

Practice 9　　● You are attending a conference in the USA next week and will need secretarial help during the trip as your PA is away on holiday.　　● Write a memo to the Human Resources Manager:　　● requesting a temporary PA for the trip　　● explaining why your PA cannot go with you　　● giving the dates of the trip.　　● Write about 30-40 words on your Answer Sheet.　　MEMO　　TO:______　　From:______　　Date: 11 March 2002　　Subject: Temporary PA

Directions:　　Your friend Xiao Ming saw you off on your trip to another city. Write a letter to him. In the letter, you should　　（1） express your thanks;　　（2） tell him you had a pleasant trip;　　（3）tell him your next plan there.　　You should write about 100 words. Do not sign your own name at the end of the letter. Use Li Ming instead. You do not need to write the address.

Practice 5　　● Your colleague, Tom Miller has asked you for help with a report on current market situation, but you cannot help at the moment.　　● Write an e-mail to Tom:　　● Explaining why you cannot help him;　　● Recommending another person;　　● Telling what relevant experience that person has.　　● Write 30—40words.

Practice 6　　● In your company twenty employees receive, at the company’s expense, a personal copy of a daily financial newspaper, which they collect from reception each day. There have been disputes with the newspaper deliveryman about the correct number that should be delivered.　　● Your manager has asked you to investigate and you have discovered:　　● Employees who are not entitled to newspapers take them from reception.　　● The newspapers are delivered. And taken, before the receptionist arrives for work.　　● There are spare copies when employees are absent or away on business trips.　　● Write a short report of 200—250 words to your manager suggesting how to make sure that the correct number of newspapers is delivered each day and that the right person receive them.

Practice 3　　● Your manager is considering whether to purchase or to rent a new company premise. He has asked you to write a report concerning this.　　● Write a report for your manager, including the following information:　　● what you know about the premise,　　● why it is good for you to take the relevant action,　　● how your company would benefit from it.　　● Write 200-250 words.

Practice 9　　● You are the Purchasing Manager for a large company. Last month you decided to look for a new supplier for the stationery and office equipment that your company uses. You have found a new supplier, Compass Office Goods Ltd.　　● Write a memo to your company’s department heads:　　● explaining why you looked for a new supplier.　　● saying who the new supplier is.　　● asking for feedback about the goods that they supply.　　● Write 40—50 words.

Practice 3　　● You are Head of Marketing for an international computer manufacturer. You have to make an urgent trip tonight to visit Sally Jones, a potential and influential client in US.　　● Write a memo to your secretary:　　● telling her who you are going to see and where and when,　　● asking her to book flight tickets and make accommodation for you,　　● stating the work you would like her to do in your absence.　　● Write 40—50 words.

Practice 10　　● You are the general manger of a company, write a memo to your sales manager.　　● Ask him to attend a meeting to discuss affairs about the promotion expense of your company.　　● Mentioning the time of the meeting.　　● Asking him to bring materials needed.　　● Write 30—40 words on your answer sheet.

Practice 5You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accommodation. Write a letter to the hotel manager. In your letter, you should· introduce yourself· explain what is wrong with the hotel room, and· say what action you would like the hotel manager to take.Write at least 150 words.You do NOT need to write any addresses.Begin your letter as follows:Dear Sir or Madam,…