问题:单选题Which of the following should a technician use to clean the glass on a flatbed scanner?()A glass cleaner and paper towelsB dish soap and a wet towelC a soft, pre-moistened towel or wipeD dry paper towels...
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问题:单选题A computer has been upgraded with a new hard drive and after reassembling the computer and turning the computer on, the drive LED remains lit and an error message during power-on self test (POST) states, ’No Drive Present.’ Which of the following would...
问题:单选题Which of the following represents a safety hazard?()A liquid on the floorB a tiled floorC a concrete floorD carpet...
问题:单选题When connecting a laser printer to a network for the first time, a technician should FIRST:()A configure the network settings on the printer.B ensure the cable is set to TCP/IP.C enable the printer in the BIOS.D configure the printer as bi-directional ...
问题:单选题An 8X AGP video card will not fit into the AGP slot. Which of the following may be the cause?()A The motherboard only supports 3.3v AGP Cards.B The motherboard only supports universal cards.C The video card is defective.D The slot covers are misaligned...
问题:单选题A technician receives a laptop that is running out of battery power more quickly than expected.Which of the following can the technician do to correct the problem? ()A Note on the work order that the laptop is losing battery capabilities and the laptop...
问题:多选题Which of the following can be used to determine the amount of physical memory installed in a laptop? ()ACheck Device Manager Snap-in.BType WINVER in the command prompt.CCheck the BIOS.DCheck System Information in the Accessibility folder.ECheck System ...
问题:单选题Which of the following is the process a scanner uses to scan images to a computer?()A Light is shown through the image and onto the scanner headB Light is reflected off a mirror onto the Charged Coupled Device (CCD)C Light is flashed off a mirror onto ...
问题:单选题A technician is performing preventive maintenance on the hardware components in a workstation. Which of the following actions should the technician take? ()A Remove the case front and clean the air vents.B Unplug the capacitors from the board and clean...
问题:单选题A technician is troubleshooting a CD/DVD drive. There is a disk in the drive and the tray wont eject. Which of the following actions should the technician take FIRST? ()A Shutdown, restart and verify that the BIOS recognizes the drive and try again.B R...
问题:单选题When installing a new scanner, Windows XP does not automatically recognize the scanner. Which of the following actions should be taken?()A Use the Scanners and Cameras Wizard to add the device.B Enable the scanner in the BIOS.C Add new printer Wizard.D...
问题:单选题When installing a new Plug and Play sound card, a technician should turn off and unplug the computer; remove the computer’s cover; locate the sound card slot, insert and secure the card in the slot and:()A plug in and turn on the computer; let Windows ...
问题:单选题Which of the following item colorizes the paper using a two-component laser printer?()A ribbonB developerC laser beamD toner...
问题:单选题A technician receives a printer that is printing ink smudges on random sheets of paper. Which of the following should the technician try FIRST?()A Replace the printer.B Replace print head assembly.C Clean the print head.D Use a different brand of paper...
问题:单选题A technician receives a new printer for repair and the work order states that when powered on the printer makes a loud noise and will not print. Which of the following actions should the technician take? ()A Install new drivers on the computer.B Insta...
问题:单选题A technician receives a laptop work order stating that the mouse pointer from the touchpad is moving randomly around the screen. Which of the following should the technician do FIRST?()A Reboot the computer.B Replace the touchpad.C Clean the touchpad.D...
问题:单选题Which of the following printer types uses thin print pins to transfer ink from a fiber or ribbon? ()A impactB laserC solid inkD ink jet...
问题:单选题A technician is working on a new computer running Windows XP and the hard drive is formatted at 20GB but is an 80GB hard drive. There is not another partition and no extra space can be foundunder Windows explorer. Which of the following would be the B...