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According to her letter, what action did Ms. Walter take?A.She called the company to complain B.She paid her bills by telephone C.She emailed her credit card company D.She sent payments for late fees
题目
According to her letter, what action did Ms. Walter take?
A.She called the company to complain
B.She paid her bills by telephone
C.She emailed her credit card company
D.She sent payments for late fees
B.She paid her bills by telephone
C.She emailed her credit card company
D.She sent payments for late fees
相似考题
更多“According to her letter, what action did Ms. Walter take?”相关问题
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第1题：
Why did Ms. Oguro write an e-mail to Ms. Narazaki? （ ）A.To offer her a job
B.To compliment her on her new book
C.To invite her to visit Sydney
D.To request advice on writing books答案：B解析：邮件的第一段中：“…but l’m writing to congratulate you on the publication of your first book．”这句话就可以得出此题答案。 -
第2题：
What does the first letter require Ms. Walter to do?A.Call the Customer Service Center
B.Sent payment to the utilities firm
C.Review two bills from last year
D.Verify her account balance答案：B解析：第二段第三句说，截至4月15日不缴纳费用的话就会中断服务。 -
第3题：
What will accompany Ms. Waiter's letter?A.Credit card and email records
B.Payment of late fees
C.Her business card
D.Copies of two billing statements答案：A解析：回信的第一段最后一句中说，第一次和第二次信用卡交易记录一起寄给顾客服务中心的错误报告附加了凭证资料。 -
第4题：
What would Ms. Janet Perez like the company to do about the curtains?
A. Take both curtains back
B. Send the other curtain she ordered
C. Charge her for both of them
D. Refund her money for one of them答案：D解析：文中涉及 curtains 的句子“I would like to make sure that I am refunded the extra money I paidfor the extra curtain（希望能够把额外多收的一幅窗帘的钱退还给我）”，因此写信者的目的是要求这家公司返还误收的一幅窗帘的钱。正确答案是选项D。 -
第5题：
The Hoover Administration（）to deal with the economic crisis.
- A、took effective measures
- B、did not take any measure
- C、asked the private sector
- D、refused to take strong government action
正确答案:D -
第6题：
单选题Why did Northern Utah Gas & Power write to Ms. Walter?ATo announce recent changes to its available services
BTo notify her of a new policy regarding late fees
CTo apologize for overcharging her account
DTo inform her of penalties she may be subject to
正确答案： D解析：
根据第2段第2句we are regrettably required to take stronger measures可知信的目的是通知Ms. Walter公司对于滞纳费用要采取强制措施，故选D。penalty处罚；罚金。 -
第7题：
单选题According to her letter, what action did Ms. Walter take?AShe called the company to complain.
BShe paid her bills by telephone.
CShe emailed her credit card company.
DShe sent payments for late fees.
正确答案： A解析：
第1段第5句提出使用了公司的automated telephone billing 系统并支付了费用，故选B。 -
第8题：
单选题What did mother do with her daughter’s letter asking forgiveness?AShe had never received the letter.
BFor years, she often talked about the letter.
CShe didn’t forgive her daughter at all in all her life.
DShe read the letter again and again till she die.
正确答案： D解析：
根据倒数第二段末尾“…a photo of my father and a one-page letter folded and refolded many times.”可知母亲把作者给她的道歉信读了一遍又一遍。 -
第9题：
填空题What did Ms. Green complain about in her letter of yesterday?She complained about the____.正确答案： central heating system解析：
本题问的是格林夫人在信中抱怨的内容。根据第一段“I was very concerned when I received your letter of yesterday complaining that the central heating system in your new house had not been completed by the date promised”可知，格林夫人家的中央供暖系统没有按预订日期安装好，因此，格林夫人是就中央供暖系统进行投诉的。此处应填central heating system。 -
第10题：
单选题—Where’s Cathy? —______ Anything wrong? —I asked her to do something, but she wouldn’t. —______ —To wash her hair before supper.AShe is upstairs in her room. What for?
BShe is ill. ; What did you tell her to do?
CShe is upstairs in her room. ; What did you tell her to do?
DShe has gone to see a doctor. ; What is she going to do?
正确答案： B解析：
第一个空格要回答Cathy在哪这个问题，根据第二个空格的答语，可以判断问题是：你让她干什么？ -
第11题：
单选题Why did Mr. Eldridge write to Ms. Brancato?ATo introduce himself to her
BTo encourage her to take a vacation
CTo advertise his company’s services
DTo inform her of an ongoing sale
正确答案： A解析：
短文的主体内容第2段介绍公司优惠的服务价格和坐公交旅行的好处，最后1段还表明如有需要请联系New England Express Bus Carders，可见其目的是给自己公司打广告，故选C。 -
第12题：
问答题Practice 5You and your family are on holiday abroad. You are staying in a hotel, but you are not satisfied with some aspects of the accommodation. Write a letter to the hotel manager. In your letter, you should· introduce yourself· explain what is wrong with the hotel room, and· say what action you would like the hotel manager to take.Write at least 150 words.You do NOT need to write any addresses.Begin your letter as follows:Dear Sir or Madam,…正确答案： 【参考范文】
Dear Sir/Madam,
I am one of your hotel guests and my family (wife and two children) and I arrived from Hong Kong SAR and checked in to your hotel several days ago intending to stay for two weeks. We are in room 906 in the West Wing.
When we arrived, we were slightly disappointed with the size of the hotel room. When we pre-booked this accommodation with our travel agent, she had indicated that we would have a family suite with a double bed and two single beds for our children. However, there is only a double bed and a fold-out sofa, which is not suitable. We were also surprised that our room did not have a sea view, as promised. Finally, we have found the hotel room to be quite cold at night, with insufficient heating.
I would appreciate it if you could arrange for two single beds to be transferred into our room as soon as possible. Likewise, if several heaters for the room could also be arranged, I would greatly appreciate it.
I look forward to hearing from you.
Yours sincerely,
Brownlee解析： 暂无解析 -
第13题：
What did Ms. Waring do before filling out the claim form? （ ）A.She visited a bookstore
B.She canceled her payment
C.She returned the item
D.She called the seller答案：D解析：答案仍然在“Claim Details”部分中“……I called the customer service number listed on the Web site……”，故答案选D。 -
第14题：
February18th
Ruth Walter
2921 Cypress Lane
Smith field，UT 00375
Dear Ms．Walter，
It has come to our attention that you have failed to remit payment for service provided during the two billing periods of 7／15—8／14 and 9／15—10／14 last year．
Our records indicate that multiple bills for these periods have been sent to your address with out reply．At this point．we are regrettably required to take stronger measures．If by April 15 we have not received payment in full，including all late fees charged，we will be forced to terminate service to your residence．
For further information about this action，or to verify the amount of your outstanding balance，please call our Customer Service Center at l—888—555—3802。or write to the following address：
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway 1 6
Logan，UT 00378
February 27th
Accounts Payable Division
Northern Utah Gas&Power
55755 State Highway l 6
Logan，UT 00378
Service representative，
I recently received a notification of outstanding charges on my account．I am very confused and distressed by the situation outlined in your letter．
First of all，I am certain that I paid for all services during the two billing period in question．The payments were on time and for the correct amount．I used your company’S automated telephone billing system and paid with my credit card．I am including transaction receipts from my credit card company that list these payments and the dates on which they were processed by your company.
After I had paid then，I did receive multiple bills for the periods 7／15—8／14 and 9／15—10／14 as stated in your letter．I tried repeatedly to report this error to your company via the customer service email system，but I never received a response．I am also attaching copies of these emails for your review．
These documents clearly show that I have made all payments in a timely fashion，and I hope they will help you resolve this situation．If you have any more questions for me，please contact me by phone(555-7690)or email(rwalt79@mzmail．com)．
Ruth Walter
According to her letter，what action did Ms．Walter take?A.She called the company to complain
B.She paid her bills by telephone
C.She emailed her credit card company
D.She sent payments for late fees答案：B解析：第一段第四句中说，通过自动收费系统交付了费用，故选B。 -
第15题：
What did Ms. Ward do for Mr. Takagi?
A. She gave him a presentation
B. She combined her lecture with his.
C. She helped him plan his lecture.
D. She gave input during his presentation.答案：D解析：Takagi给Ward写的信中说，“如果没有您的帮助，恐怕他们会对我的演讲失望。（Without your input，I’m afraid they would have been disappointed with my lecture.)”因此可以得知，Ward 在 Takagi 发表演讲时提供过帮助。正确答案是D。 -
第16题：
What is the main purpose of Mr. Takagi’s e — mail to Ms. Ward?
A. To incorporate her data into his lecture
B. To inform online customers of special sales
C. To schedule a meeting with Ms. Lee
D. To thank her for her help答案：D解析：Takagi 先生在邮件的第一段中写道，“I feel that your help was very valuable to my presenta-tion.(你对我的演讲帮助很大。）”因此他写信的目的是向Ward表明谢意。正确选项是D。 -
第17题：
What measures did HenryⅡ take to centralize power?
正确答案: 1. He forced foreign mercenaries to leave England.
2. He abolished the annual land tax.
3. He took steps to reform the law courts and divided the country into six circuits to increase the power of the King’s Court.
4. He also planned to reform the church courts, which had the exclusive right of justice over the whole body of the educated men throughout the country. -
第18题：
单选题Why did she take up journalism?ABecause of her family background.
BBecause of her father’s support.
CBecause of her love of books.
正确答案： B解析：
根据I think the biggest influence was my school, not so much the people, but the materials that gave me access to. The hours and hours spent in the library可以推断，Tina成为新闻工作者是因为在学校图书馆里读了很多的书。 -
第19题：
单选题What will accompany Ms. Walter’s letter?ACredit card and email records
BPayment of late fees
CHer business card
DCopies of two billing statements
正确答案： C解析：
根据回信的第1段最后1句I am also attaching copies of these emails for your review可知她寄给服务中心信用卡交易和邮件往来的记录故选A。 -
第20题：
单选题What is the purpose of Ms. Walter’s letter?ATo ask about the automated billing system
BTo update her contact information
CTo report receiving duplicate bills
DTo challenge the company’s assertions
正确答案： A解析：
回信的第1段开头提到燃气公司发布了Walter滞纳费用的通告，而她确信自己支付了费用，但并未收到交款凭条，故选D。assertion说法；主张。 -
第21题：
填空题What did Bill Black demand in his letter?To replace ____ and pay for the damage.正确答案： heating system解析：
从第一封信第二段的第一句“We must insist that you replace the heating system immediately”可知，此处应填写heating system。 -
第22题：
单选题What does Ms. Dorn say she will do?ABecome a guide for tours of Egypt
BSend a more detailed report of her journey
CContact the MT employees personally
DRecommend the company to her acquaintance
正确答案： D解析：
根据第3段中提到的I will definitely suggest that they travel with MT the next time可知她将建议家人和朋友度假时使用Mindful旅行社，故选D。 -
第23题：
单选题What does the first letter require Ms. Walter to do?ACall the Customer Service Center
BSend payment to the utilities firm
CReview two bills from last year
DVerify her account balance
正确答案： C解析：
根据第2段第3句If by April 15…your residence可知信中要求Ms. Walter在4月15日之前缴纳费用，否则中断服务，故选B。